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kevins24588538
Participant
September 4, 2017
Question

PSE15 - editor does not load

  • September 4, 2017
  • 1 reply
  • 388 views

I'm running windows 10.  I just purchased PSE15 a few days ago.  when I select a photo to edit in the organizer add select "photo editor" it says "loading adobe photoshop elements editor workspace" for several seconds and then nothing . The editor does not load.

I'm stuck.

any ideas?

thanks

    This topic has been closed for replies.

    1 reply

    A
    Community Manager
    Anwesha Dev ChaudharyCommunity Manager
    Community Manager
    September 5, 2017

    Reboot your machine once. And then while trying to launch Photoshop Elements, : Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.

    Let us know if issue persists.

    Thanks,

    Anwesha

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