"add new event"

Report · Sep 25, 2018

I have PSE12 and have used it for a long time. All of a sudden the "Add New Event" does not work. I have lots of events already entered. What could it be? I restarted my computer to no avail.

thx, Don

Report · Sep 25, 2018

Hi Don,

Could you please try resetting the preferences once by following these steps:

Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.
Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.

Let us know if you are able to create events after doing the above.

Regards,

Nidhi