"Connect to Internet and try again" error message

New Here ,
Aug 25, 2021 Aug 25, 2021

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I have disabled my anti-virus, I have disabled both ad-blockers.  I have uninstalled two sketchy installations of Photoshop and Elements 12.  I have uninstalled and reinstalled Elements 2021 and have turned the fricking computer on and off in between.  I'm still getting the error message and I cannot activate.  I'm stuck with a useless program and no capable editing program left.  Frustrated beyond belief.  Please help!

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Adobe Community Professional ,
Aug 25, 2021 Aug 25, 2021

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You can try the trouble-shooting steps found here.  Otherwise, I suggest youi contact Elements support. You can start a chat session by clicking on the blue Contact Us button under the Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.

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