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"Updates" menu-item greyed out

New Here ,
Nov 25, 2018 Nov 25, 2018

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Hello,

having problems to check for available program updates in my Photoshop Elements 2019 Mac version.

The menu-item in the "help"-menu is greyed out.

What does that mean?

In the previous versions I was at least able to start the application Manager to check for any updates.

Thanks for your help.

Philipp

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correct answers 1 Correct answer

Adobe Community Professional , Nov 25, 2018 Nov 25, 2018
New in PSE 2019:The menu does no longer show the option to update unless an update is available. That is checked when you open the program. Until an update is available, the option is greyed out.

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Adobe Community Professional ,
Nov 25, 2018 Nov 25, 2018

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New in PSE 2019:

The menu does no longer show the option to update unless an update is available. That is checked when you open the program. Until an update is available, the option is greyed out.

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New Here ,
Nov 25, 2018 Nov 25, 2018

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OK, thank you Michel for your help!

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Explorer ,
Feb 24, 2020 Feb 24, 2020

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My Update button is greyed out too but I have not received the PSE update of Feb 3/2020

How can I get the update?

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New Here ,
Apr 23, 2020 Apr 23, 2020

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LATEST

Yes still grayed out but don't have the latest update....

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