Quotation Mark key produces a Double Arrow

This issue shows for me when typing Arabic in Photoshop CC. I solved this by going to Photoshop preferences, under "Type" section uncheck "Use Smart Quotes"

Remember, above suggestion works for me when typing Arabic.

I had the same issue and I solved it by going to the "Character" next to the font type and there is a drop-down list of languages for punctuation I guess, you just need to change that to English USA and it should fix it. In my case, it was set to Arabic. Keep in mind that if you do so, it will not affect any pre-existing text elements, however, only the text elements you make after you change the option. So you may need to delete any old text elements and replace them with new ones to see the change.

Best of luck!

Perhaps this will help.  It applies to Photoshop CS but maybe the solution will work for Elements.

https://forums.adobe.com/thread/977770

Also I Googled for "double arrows instead of quotation marks" and apparently the same problem is in Word and other applications.

https://www.google.com/search?q=double+arrows+instead+of+quotation+marks&sa=X&ved=0ahUKEwjt1NT-4urVAhWBSCYKHVmRA0YQ1QIIhQEoAA&biw=1536&bih=710

HI,

You can try resetting application preferences and check if that helps. See Preference file locations for Photoshop Elements and Premiere Elements for instructions.

Thanks,

Arshla

What operating system are you using?

Do you have any Keyboard Input Sources set other than US English?