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sofianelalfy
Participating Frequently
January 24, 2018
Answered

Raw File is not opening in Photoshop Elements 2018

  • January 24, 2018
  • 1 reply
  • 2095 views

I have a new camera , Sony A7Riii and I can't open the raw files in Photoshop Elements 2018

I believe there is an update that allows me to open files taken by the camera but I don't know where is it or how to download

    This topic has been closed for replies.
    Correct answer Jeff Arola

    Yes of corse , purchased from the apple store about a month before the release of the camera, i checked at the apple store if there is an update but there was nothing 


    Unfortunately, since the mac app store is a "sandboxed" application, the regular photoshop elements

    updates that adobe releases for photoshop elements won't work in the mac and windows app store

    versions. The updates, if any would come from Software Update on your mac.

    Maybe an adobe employee will see this thread and comment if there are plans to update the mac app store to the latest camera raw 10.1.

    In the meantime you could use the adobe dng converter 10.1 to convert the files to dng copies, which pse 2018 should then open.

    Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 10.1

    Camera Raw: How to use Adobe DNG Converter - YouTube

    1 reply

    Jeff Arola
    Community Expert
    Community Expert
    January 24, 2018

    In the pse 2018 editor go to Help>Updates to get the camera raw 10.1 update so you can open those A7R III files.

    sofianelalfy
    Participating Frequently
    January 24, 2018

    HI JEFF

    I couldn't find updates in the help menu , where I could find it ?

    sofianelalfy
    Participating Frequently
    January 24, 2018

    Then did you get pse 2018 from the Mac app store?


    this is screen shot from the last update on 16-jan version 1.2