HOW TO SPEAK WITH LIVE CHAT

[oyrrab]

Elements Help. First time user of Elements 2000,having an Organizer problem .Loaded all my photi's from folders into the organizer and noticed that I was missing 2 big folders of images. Into the request box I go asking for the files and am told they are not available? I go back to the folder and through searching find out the were input into Organizer but are not listeed in the info part. So I go and download the files onto my desktop so I can input them into the organizer and I am told that the files have already been input.I go through about ,no joke,60,000 images to see if the files might been listed wrong and I find out that there not in the Organizer yet I can't put them in cause they have already been put into Organizer. Help me find the lost folders,Please.

[Nancy OShea]

[Moderator moved from Photoshop to PS Elements.]

@oyrrab,
With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/products

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

NOTE: Due to Omicron, wait times may be longer than normal. Online Chat is usually quicker than phone support.