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Re: HOW TO SPEAK WITH LIVE CHAT

New Here ,
Jan 18, 2022 Jan 18, 2022

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Elements Help. First time user of Elements 2000,having an Organizer problem .Loaded all my photi's from folders into the organizer and noticed that I was missing 2 big folders of images. Into the request box I go asking for the files and am told they are not available? I go back to the folder and through searching find out the were input into Organizer but are not listeed in the info part. So I go and download the files onto my desktop so I can input them into the organizer and I am told that the files have already been input.I go through about ,no joke,60,000 images to see if the files might been listed wrong and I find out that there not in the Organizer yet I can't put them in cause they have already been put into Organizer. Help me find the lost folders,Please.

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Community Expert ,
Jan 18, 2022 Jan 18, 2022

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[Moderator moved from Photoshop to PS Elements.]

 

@oyrrab,
With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/products

CONTACT ADOBE SUPPORT:
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NOTE: Due to Omicron, wait times may be longer than normal. Online Chat is usually quicker than phone support.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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