Recap of Adobe Elements mobile app releases so far

Report · May 01, 2023

Hello Everyone,

As part of the Photoshop Elements 2023 and Premiere Elements 2023 release, we had introduced iOS and Android mobile companion apps. Hope you had a chance to try the apps.

I want to take a moment to recap the Elements Beta Mobile App releases so far and open a thread for your feedback and any requests you may have.

Here’s what you can do with the Adobe Elements mobile app (Beta):

Upload photos and videos to the cloud for access in the Elements desktop and web apps.
Access, view, and share photos and videos.
One-click Quick Actions for photos - Auto Crop, Auto Straighten, Auto Tone, Auto White Balance, Remove Background.
Basic editing for photos: crop, rotate, transform, change aspect ratio.
New! Adjustments for photos - Exposure, Contrast, Highlights, Shadows, Temperature, Tint, Vibrance, Saturation etc.
New! Creations for photos - Auto Background, Moving Overlay, and Pattern Overlay.
View web app creations like slideshows and photo collages via the Elements Mobile app.
View media offline when the internet connection isn't available.
Store up to 2GB of photos and videos with free cloud storage.

Updates as of August 13, 2024

New! Create Auto Background creations with your photos.
Usability and User Experience improvements - Android, iOS.

Updates as of May 29, 2024

Create Moving Overlay creations with your photos - Android, iOS.

Updates as of April 25, 2024

Adjustments for photos: Exposure, Contrast, Highlights, Shadows, Whites, Blacks, Temperature, Tint, Vibrance, Saturation, Texture, Clarity, Dehaze, Fade, Grain, Sharpen, Reduce Lumina, Reduce Color Noise - Android, iOS.
QR code-based sharing to scan Elements web app media and view or share via the Elements mobile app - Android, iOS.

Updates as of February 29, 2024

App will now support French, German, and Japanese languages - Android, iOS
Cascade multiple Quick Actions using "Apply another Quick Action" to edit your photos - iOS

Updates as of January 10, 2024

New! Create Pattern Overlay creations with your photos - Android, iOS
New! Cascade multiple Quick Actions using "Apply another quick action" to edit your photos - Android

Updates as of October 16, 2023

Basic editing for photos: crop, rotate, transform, change aspect ratio. Multiple options across auto and presets to customize your image layout.

Updates as of August 8, 2023

View web app creations such as slideshows and photo collages via the Elements Mobile app - Android, iOS

Updates as of June 8, 2023

One-click Quick Actions - Android, iOS
- Auto Crop: Automatically crops the photo to create focus and strengthen the composition
- Auto Straighten: Automatically straightens crooked photos

Updates as of May 10, 2023

One-click Quick Actions - Android, iOS
- Auto White Balance: Automatically adjusts the color to remove color casts
- Remove Background: Automatically selects and removes the photo background keeping the subject intact

Updates as of April 5, 2023

One-click quick action - Auto Tone - Android, iOS
Import media from Files, One Drive, and other locations on phone - Android, iOS

Updates as of February 14, 2023

Usability and UX improvements - Android, iOS

Updates as of December 14, 2022

Imported media to be shown by capture date in the Elements App - Android, iOS
Google ID based sign in - Android

Updates as of November 4, 2022

Try Elements mobile app with a 30-day free trial - Android, iOS
Make media available for offline view - Android, iOS
Retry upload for failed media uploads from status screen - Android
App performance optimizations for launch - Android
Apple ID based sign in - iOS
Multiple bug fixes and improvements - Android, iOS

If you do not have the app, scan the QR code or tap on the Google Play store badge below to access the app directly from your Android phone. You can also find the app by searching on Google Play.

For iOS, scan the QR code or tap on the Apple App Store badge below to access Apple TestFlight (needed for using Beta apps on iOS) directly from your iOS phone and follow the instructions to download and install the app.

If you want to learn more about the Elements Mobile Apps, our help page has the details including installation instructions.

Look forward to your inputs.

Report · May 03, 2023

Hi @Mohit Goyal ,

Thanks very much for the info.

I have installed the Android web companion about April 10th, but I don't see any of the updated features. I have updated all my Android apps. The version number is 1.7.2.

Do I miss something obvious?

Report · May 09, 2023

Hi MichelBParis ,
Please answer the below queries to let us understand your problem in detail and let us help you :
1. Do you mean that you have installed the Adobe Elements (Beta) on 10th April , 2023 and it got you the app installed with version 1.7.2 ,
OR
2. You already had the Elements (Beta) app installed on your mobile , you updated it from playstore on 10th April, 2023 and it did not update and is still showing you the version of the app which was already on your mobile i.e 1.7.2 ?
3. Also if you can let us know the mobile device model you are on along with its the android version ?

Report · May 10, 2023

Hi MichelBParis ,
Please answer the below queries to let us understand your problem in detail and let us help you :
1. Do you mean that you have installed the Adobe Elements (Beta) on 10th April , 2023 and it got you the app installed with version 1.7.2 ,

3. Also if you can let us know the mobile device model you are on along with its the android version ?

By @Nancy Maheshwari

Yes, first install about the 10th April 2023. No availaible update on the Android store, works as expected except for the new features.

Galaxy A53 5G

SM-A536B/DS

Logiciel

Version One UI

Version Android 13

Date update Google Play system February 1st

Niveau correctif sécu Android April 1st 2023

(It's the French language).

Thanks for the feedback.

Report · Jun 29, 2023

Hi MichelBParis

Sorry for the delay in response, the team was closely looking into the possible issue and trying to resolve it. It took time since this issue is not reproducible at our end and we were investigating into all the possible causes of the same.
1. Can you please help us again by checking if you are now able to see the latest update on playstore , if you have not already updated ?
2. If it shows no update on playstore or you already updated it by now , what's the current version of your app ?
3. If the current version of your app is not 1.7.6.10 , can you please uninstall the app and reinstall it from playstore and then let us know what version is getting installed ?

To check the version of your app :
Launch the app > Click on app icon on the top left of the app > Click on About app > Check the mentioned version on the top over there under What's new section

Report · Jun 29, 2023

Hi MichelBParis

Sorry for the delay in response, the team was closely looking into the possible issue and trying to resolve it. It took time since this issue is not reproducible at our end and we were investigating into all the possible causes of the same.
1. Can you please help us again by checking if you are now able to see the latest update on playstore , if you have not already updated ?
2. If it shows no update on playstore or you already updated it by now , what's the current version of your app ?
3. If the current version of your app is not 1.7.6.10 , can you please uninstall the app and reinstall it from playstore and then let us know what version is getting installed ?

To check the version of your app :
Launch the app > Click on app icon on the top left of the app > Click on About app > Check the mentioned version on the top over there under What's new section

By @nancy_maheshwari

Hi Nancy,

Thanks for the feedback.

I think my problem is that I am on the French Android Playstore and the app is not yet hosted there. I first installed the first beta manually from links I got in the forums and unfortunately I don't remember exactly how... I have just uninstalled the old version and as the new version does not either appear on the store, could you remind me of the correct procedure to install new apps downloaded from your links?

Report · Jul 06, 2023

Hi @MichelBParis, the Android app availability is restricted to US, UK, Canada, Australia, India for now as the app is English only beta and is not localized. Would you be interested in trying it in English, then I can assess enabling access for France? As to the earlier version, did you install it via the Pre-Release forum or via Google Play store?

Report · Jul 06, 2023

Yes, I am very interested in trying the version in English if can access it for France.

If I remember well, I did install the version from the pre-releease forum and I had to search for the way to download it on my computer and to send it to my smartphone and finally to to setup the app from the install file.

Report · Jul 07, 2023

Hi, I have enabled the store listing for France, please see if you are able to find the app. Apart from the app, you can use Import options in Elements Organizer and Photoshop Elements to get media into the desktop apps and any media you get into the mobile app will be uploaded to the 2GB free Adobe Creative Cloud storage and be available on Elements Web to view and make creations such as Photo Collage and Slideshows. Please share any feedback via the mobile app or our Android feedback mail id. Thank you.

Report · Jun 04, 2023

I've just installed Photoshop Elements 2023 and was delighted to see there's a companion app to make it easier to swith from mobile to desktop, but I cannot find it?

The link as well as the QR-Code are sending me to the Google Play Store, but all I see is a "page not found"?

Using Google Pixel 7 Pro

Android 13

Google System Update Mai 1st 23

Android Update Mai 5th 23

What am I doing wrong?

I also tried to search the playstore manually, but no results (except from the regular photoshop-apps, but no beta version of anything).

Thanks in advance!

Cheers

Katrin

Report · Jun 06, 2023

Yah you are right I am also facing same issue.

Property Junk Removal Dubai

Report · Jun 28, 2023

Hi, could you specify which country you are accessing Google Play link from? We can check if we see the same error when trying to access from same country?

Report · Jun 28, 2023

Hi, could you specify which country you are accessing Google Play link from? We can check if we see the same error when trying to access from same country?

Report · Jun 29, 2023

I'm located in Germany.

Just checked the link, still doesn't work from here.

Report · Jul 06, 2023

Hi @kv76696550 the Android app availability is restricted to US, UK, Canada, Australia, India for now as the app is English only beta and is not localized. Would you be interested in trying it in English, then I can assess enabling access for Germany?

Report · Jul 06, 2023

Hello @_VarunChawla -

I'm using Photoshop in English anyway, so I'd highly appreciate this if this would be possible and wouldn't mean too much trouble!? 🙂

Report · Jul 07, 2023

I have enabled the store listing for Germany, please see if you are able to find the app. Apart from the app, you can use Import options in Elements Organizer and Photoshop Elements to get media into the desktop apps and any media you get into the mobile app will be stored in 2GB free Adobe Creative Cloud storage and be available on Elements Web to view and make creations such as Photo Collage and Slideshows. Please share any feedback via the mobile app or our Android feedback mail id. Thank you.

Report · Jul 08, 2023

@_VarunChawla

Unfortunately it doesn't work - the link or the QR give me a dead page and searching for the app (with various combinations) does give me a LOT of apps, but no Elements Mobile Companion. Maybe it takes a while until the listing is visible.

Report · Jul 09, 2023

Hi @kv76696550 you are right the availability in a country needs Google Review and takes time. I have also rolled back the availability after the message here for now, as I am re-checking with our legal to ensure we do not need to do anything additional to comply with the regulations in EU.

Report · Jul 15, 2023

Same error, no App showing.

It's a bit sad, but I understand it cannot be done for a single person. I hope there will be a release for the EU soon.🤞🏻

Report · Mar 26, 2024

Hi @kv76696550 , @MichelBParis we enabled support for French, German, and Japanese languages as part of Feb 2024 release of Elements Android and iOS apps. Please try and share feedback if any. You can find release details on our help page.

Report · Mar 28, 2024

Hi, @_VarunChawla

I have been able to install the French Version. The first look seems to be fine. Not yet fully tested ...

Report · Jun 11, 2023

I have PSE 23 trial on my MacBook Pro(latest software) and it functions well. I used the QR code to download TestFlight and then PSE mobile IOS on my iPhone 11 (16.5) the window opens but neither of the buttons activate anything. What do I do?

Report · Jun 28, 2023

Hi Carl,

Apologies for the issue you are facing. Unfortunately, the app is currently not designed to work in zoomed view for iOS.

Can you please try this : Go to Settings > Display & Brightness > Display Zoom > Change to Default

Once you change the setting to default, the button viewing issue should get resolved. Please let us know if you still face issues.

Report · Jun 30, 2023

That worked. Thanks.

Carl