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williamv32174784
Participant
March 2, 2018
Question

Redemption code and Serial Numbers for Photoshop 2018

  • March 2, 2018
  • 5 replies
  • 8416 views

I recently needed to refresh my Windows 10 computer. As a result I need to reinstall Photoshop Elements 2018. I can't install it without a redemption number and a serial number. How do I find either?

This topic has been closed for replies.

5 replies

A
Arham_Saeed0633
Participant
December 6, 2024

A redemption code can only be used once. You need a serial number:

evanpb
evanpb
Participant
September 28, 2018

If I go to my account page, it even gives me a 24-digit serial number for my Photoshop Elements program, but when I use the serial number Adobe gave me to try to install it on my new computer, it says the code is invalid. And when I go to "my orders" PSE doesn't show up on there. I bought the program in 2012 so I can't exactly remember when I paid for it, but the fact of the matter is that it was PAID FOR and I should be allowed to USE IT.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    September 28, 2018

    Where was it purchased from?

    L
    lianv21689910
    Participant
    September 28, 2018

    I have the same problem and the selfhelp system is not helpful at all .

      scottm11683864
      scottm11683864
      Participant
      April 18, 2018

      My serial number/code I receive from Adobe is not working for me to reinstall Photoshop Elements 2018 from DVD.

        scottm11683864
        scottm11683864
        Participant
        April 18, 2018

        What do I need to do??

        B
        beth_callen-steele
        Participant
        September 22, 2018

        My serial number on the box is 19 digit with letters and doesn't work because it's asking for 24.

        So now what do I do?


        did you ever get an answer to this. i have a redemption code but not able to get a serial number

        Peru Bob
        Community Expert
        Peru BobCommunity Expert
        Community Expert
        March 3, 2018

        A redemption code can only be used once.  You need a serial number:

        Find your serial number

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