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S
swedish birdwatcher
Participating Frequently
December 14, 2022
Question

Restore catalogue in Photoshop Elements 2023

  • December 14, 2022
  • 1 reply
  • 2587 views

Hi,

I just bought a new laptop with Windows 11, version 22H2 for x64.

On my old laptop I had Photoshop Elements 2018. I bought an upgrade to PE 2023 from Adobe and installed it on my new laptop which worked fine.

I then wanted to restore my catalogue but I can`t get it to work. I have the backup on an external hard drive. I clicked on restore from hard drive and chose backup.tly. I then clicked on restore files and catalogue to original location. I am not sure if it should be restored to Elements 2023 Organizer or Photoshop Elements 2023. I have tried both and both times a window comes up saying ”You have no write permissions or write access (it is in Swedish so I don`t know which translation is correct) to the file you marked. Mark another file.”

What in the world is wrong?? What shall I do?

Hope to get some help.

Sture Persson

This topic has been closed for replies.

1 reply

S
Adobe Employee
Somya_Agarwal
Adobe Employee
December 16, 2022

Hi,

 

What destination did you choose in 'Restore To'? This is the location where your catalog database and media files will be copied to, and it needs to be a location on your computer you have write access to.

 

Thanks!

S
swedish birdwatcherAuthor
Participating Frequently
December 16, 2022

Hi Somya,

I restored to C: /Program/ Adobe/ and then tried both Elements 2023 Organizer and Photoshop Elements 2023  and both times a window came up saying ”You have no write access  to the file you marked. Mark another file.” 

I don`t know what other file I could mark?

Hope you can figure out what I shall do.

Thank you.

Sture Persson

 

 

S
swedish birdwatcherAuthor
Participating Frequently
December 23, 2022

Hi,

 

In the 'Restore To' location, please create a folder on your system you woul dlike to have your catalog and data. You don't have to choose Organizer or Photoshop Elements here, just a folder in your file system.

 

Thanks,

Somya


Hi,

As I said I had an online chat with an Adobe employee and he or she told me to restore my catalogue to Elements Organizer and it worked fine. Later on I downloaded som new holiday pictures and that also went fine. I then edited a picture and after that I couldn`t access my catalogue!! I started Phtoshop Elements on my laptop (not this computer) just now and a  window says: "Catalogue cannot be opened. An internal programming error has occurred". I clicked OK and a window, "Catalogue Manager" comes up. It says I can have more than one catalogue. I see no reason to have more than one catalogue since I am the only one using Photoshop. It says catalogues: □ available for all users,  □ available for present user and □ own location, C:\ program filse\ ..... 2023 Organizer and Browse.

In a square below it says: My catalogue 1  1 (current).

I don`t know what to do.

Hope you can help me.

Best regards,

Sture Persson

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