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Question

Restore catalogue in Photoshop Elements 2023

Forum|Forum|3 years ago
December 14, 2022
1 reply
2587 views

Hi,

I just bought a new laptop with Windows 11, version 22H2 for x64.

On my old laptop I had Photoshop Elements 2018. I bought an upgrade to PE 2023 from Adobe and installed it on my new laptop which worked fine.

I then wanted to restore my catalogue but I can`t get it to work. I have the backup on an external hard drive. I clicked on restore from hard drive and chose backup.tly. I then clicked on restore files and catalogue to original location. I am not sure if it should be restored to Elements 2023 Organizer or Photoshop Elements 2023. I have tried both and both times a window comes up saying ”You have no write permissions or write access (it is in Swedish so I don`t know which translation is correct) to the file you marked. Mark another file.”

What in the world is wrong?? What shall I do?

Hope to get some help.

Sture Persson

This topic has been closed for replies.

S

Somya_Agarwal

Adobe Employee

Hi,

What destination did you choose in 'Restore To'? This is the location where your catalog database and media files will be copied to, and it needs to be a location on your computer you have write access to.

Thanks!

S

swedish birdwatcherAuthor

Participating Frequently

Hi Somya,

I restored to C: /Program/ Adobe/ and then tried both Elements 2023 Organizer and Photoshop Elements 2023 and both times a window came up saying ”You have no write access to the file you marked. Mark another file.”

I don`t know what other file I could mark?

Hope you can figure out what I shall do.

Thank you.

Sture Persson

S

swedish birdwatcherAuthor

Participating Frequently

First, I am convinced your backup folder on your external drive is ok and you don't need to do a new backup.

"I started Photoshop Elements and a window came up saying ”Catalog cannot be opened. An internal programming error has occurred”. I clicked OK and Catalog Manager came up. In the top right corner there were two buttons, New and Convert. I clicked on New and wrote My PSE library? Did I do right?

Organizer looks OK now but of course whithout pictures."

OK, that is what happens when you install PSE on the laptop. The installer does not find a previous catalog and it does not know whether you are starting from scratch on the computer or if you already have a catalog somewhere on 'custom' location. So it must ask you. As there is no catalog on the laptop in the default location and as the organizer cannot work without a catalog, you should choose 'create a new catalog'. So no problem here, even if the new catalog is empty before any restore.

When you have created the new master folder under C : on the laptop, you can start the 'restore process' on the laptop, mentionning that folder. When the restore is finished, the media files tree is reconstructed under that master folder and the original catalog (in the old database format) is also reconstructed. I did not test the process but I am pretty sure that you would need the old PSE version to open it, so a conversion to the new format is what I suggested. That's much faster than the restore process.

So, you can easily check that the file folders trees are restored as expected from the Explorer, and that you have a new catalog folder beside the media folder tree. If you have not got a prompt to 'convert' the catalog (I don't think it's automatic) you should now proceed to the conversion from the catalog manager.

After the conversion, you should be ready to work as before on the laptop.

Then, you may want to keep the converted catalog folder on the same location, or to move it to the default location under C : (both options are valid).

Note: the 'empty' catalog created in the installation of PSE2023 can be deleted as soon as you are ready after the complete backup and conversion.

Hi Michel,

Thank you for your quick reply.

I created a new catalogue just under C: \ which I call Min PSE katalog.

I started PSE and clicked on Restore and in the Restore window I browsed my external hard drive where I have my backup called Photoshop Kopia but the only file I can find is backup. tly.

I can`t find catalog.buc. I can only find it when I browse the external hard drive when Photoshop Elements is not started on my laptop.

Shall I restore from this after all or what shall I do??

Hope to hear from you soon again.

Best regards,

Sture Persson

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