Participating Frequently

Question

Restore catalogue in Photoshop Elements 2023

Forum|Forum|3 years ago
December 14, 2022
1 reply
2587 views

Hi,

I just bought a new laptop with Windows 11, version 22H2 for x64.

On my old laptop I had Photoshop Elements 2018. I bought an upgrade to PE 2023 from Adobe and installed it on my new laptop which worked fine.

I then wanted to restore my catalogue but I can`t get it to work. I have the backup on an external hard drive. I clicked on restore from hard drive and chose backup.tly. I then clicked on restore files and catalogue to original location. I am not sure if it should be restored to Elements 2023 Organizer or Photoshop Elements 2023. I have tried both and both times a window comes up saying ”You have no write permissions or write access (it is in Swedish so I don`t know which translation is correct) to the file you marked. Mark another file.”

What in the world is wrong?? What shall I do?

Hope to get some help.

Sture Persson

This topic has been closed for replies.

S

Somya_Agarwal

Adobe Employee

Hi,

What destination did you choose in 'Restore To'? This is the location where your catalog database and media files will be copied to, and it needs to be a location on your computer you have write access to.

Thanks!

S

swedish birdwatcherAuthor

Participating Frequently

Hi Somya,

I restored to C: /Program/ Adobe/ and then tried both Elements 2023 Organizer and Photoshop Elements 2023 and both times a window came up saying ”You have no write access to the file you marked. Mark another file.”

I don`t know what other file I could mark?

Hope you can figure out what I shall do.

Thank you.

Sture Persson

MichelBParis

Legend

Hi Michel,

Thank you for your quick reply.

I created a new catalogue just under C: \ which I call Min PSE katalog.

I started PSE and clicked on Restore and in the Restore window I browsed my external hard drive where I have my backup called Photoshop Kopia but the only file I can find is backup. tly.

I can`t find catalog.buc. I can only find it when I browse the external hard drive when Photoshop Elements is not started on my laptop.

Shall I restore from this after all or what shall I do??

Hope to hear from you soon again.

Best regards,

Sture Persson

Hi Michel,

Thank you for your quick reply.

I created a new catalogue just under C: \ which I call Min PSE katalog.

I started PSE and clicked on Restore and in the Restore window I browsed my external hard drive where I have my backup called Photoshop Kopia but the only file I can find is backup. tly.

I can`t find catalog.buc. I can only find it when I browse the external hard drive when Photoshop Elements is not started on my laptop.

Shall I restore from this after all or what shall I do??

Hope to hear from you soon again.

Best regards,

Sture Persson

By @swedish birdwatcher

Ok, I just tried a restore myself to be more accurate...

The dialog for the conversion is indeed to choose from 'Hard drive...' as you did, then you navigate on the left explorer panel to your backup folder on the external drive. If it's really a backup folder, you are shown in the right part of the explorer ONLY the backup.tly file, which you should choose. It is normal that you can't see other files like catalog.buc at that stage.

Next you have to browse to the newly created Min PSE katalog. Choose to keep the original folder structure.

Then, the dialog is complete and you can click on the 'restore' button.

Be patient, it takes some time before you can see the progress bar in action. For my 80 000 items, tthe restore may take 3 to 4 hours. Wait some time to be sure everything is complete. Many users abort too soon.

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