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Running Photoshop Elements in Windows 11

Community Beginner ,
Sep 17, 2022 Sep 17, 2022

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I'm having minor issues with Adobe Photoshop Element acting glitchy on my Windows 11 laptop.  This is the system information from the Adobe Phontoshop.  Could my problem be that I am running an old version of Adobe Photoshop Elements?  Are there any fixes?

Adobe Photoshop Elements Version: 19.0 (20210811.m.158081) x64
Operating System: Windows 10 64-bit
Version: 10 or greater

Is it because I have the wrong ver

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Community Expert ,
Sep 17, 2022 Sep 17, 2022

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What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

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Community Beginner ,
Sep 17, 2022 Sep 17, 2022

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Well you are getting a bit above my head so I am not sure if this is what you are wanting.

Intel Optane+477GBSSD , 253 GB Free space.  If you could direct me where to find other information I might be able to provide more information.  This is from the properties on my C: drive.  

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Community Expert ,
Sep 17, 2022 Sep 17, 2022

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Community Beginner ,
Apr 04, 2023 Apr 04, 2023

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Sorry it took so long to get back.  Processor:  11th Gen Intel Core i7-1165G7 @ 2.80GHZ 2.80 GHZ     Installed RAM: 16.0 GB (15.7 usable)    Device ID: 323539FD-36F3-4CED-8C87-D378661149E8   Product ID:   00325-97220-24584-AAOEM     System type    64-bit operating system, x61-based processor   Pen and touch   Touch support with 10 touch points.

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Community Beginner ,
Apr 04, 2023 Apr 04, 2023

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Windows 11 Home  Version 22H2    OS build    22621.1413    Windows Feature Experience Pack 1000.22639.1000.0    Manufacturer Dell   Drive C is showing 265 GB free of 456 GB that and my current USB are all the drives I have.  Drive C is and Intel Optane+477GBSSD

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Community Beginner ,
Apr 04, 2023 Apr 04, 2023

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And This is the information on my photoshop elements

Adobe Photoshop Elements Version: 19.0 (20210811.m.158081) x64
Operating System: Windows 10 64-bit
Version: 10 or greater
System architecture: Intel CPU Family:6, Model:12, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2803 MHz
Built-in memory: 16111 MB
Free memory: 6376 MB
Memory available to Photoshop Elements: 14738 MB
Memory used by Photoshop Elements: 70 %
ACP.local Status:
- SDK Version: 1.34.1
- Core Sync Status: Unknown
- Core Sync Running: Unavailable
- Min Core Sync Required: 4.3.4.2
ACPL Cache Config: Unavailable
Image tile size: 1024K
Image cache levels: 6
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=800, right=1280
OpenGL Drawing: Disabled.
License Type: Perpetual
Serial number: 91550823681684064313
Feature::Dummy Feature: OFF
Feature::GPULensBlur: ON
Feature::HEIFFormat: ON
Feature::CloudPSDSnapshotFiles: OFF
Feature::CloudDocs: ON
Feature::CloudDocsEnableFaultInjection: OFF
Feature::CloudDocsFailAll: ON
Feature::CloudDocFolders: ON
Feature::CloudDocFolders: ON
Feature::Frame Tool: ON
Feature::AliasLayers: OFF
Application folder: C:\Program Files\Adobe\Photoshop Elements 2021\
Temporary file path: C:\Users\Owner\AppData\Local\Temp\
Photoshop Elements scratch has async I/O enabled
Scratch volume(s):
Startup, 456.3G, 265.2G free
Required Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 2021\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 2021\Plug-Ins\
Additional Plug-ins folder: not set

Installed components:
ACE.dll ACE 2021/08/02-09:55:47 116.181fac1 116.181fac1
AdbePM.dll PatchMatch 0000/00/00-00:00:00 1. 1.
AdobeLinguistic.dll Adobe Linguisitc Library 10.0.0
AdobeOLS.dll Adobe Online Services 5.0
AdobeOwl.dll Adobe Owl 5.2.9
AdobePDFL.dll PDFL 2021/07/01-23:06:58 116.7147fd3 116.7147fd3
AdobePIP.dll Adobe Product Improvement Program 8.1.0.40.48685
AdobeXMP.dll Adobe XMP Core 2021/08/02-09:55:47 116.a360872 116.a360872
AdobeXMPFiles.dll Adobe XMP Files 2021/08/02-09:55:47 116.a360872 116.a360872
adobe_caps.dll Adobe CAPS 10,0,0,8
AGM.dll AGM 2021/08/02-09:55:47 116.181fac1 116.181fac1
ahclient.dll AdobeHelp Dynamic Link Library 2.2.0.1
AIDE.dll AIDE 2021/06/25-11:19:53 116.b096e51 116.b096e51
amtlib.dll AMTLib (64 Bit) 11.0.0.39 1.000000
ARE.dll ARE 2021/08/02-09:55:47 116.181fac1 116.181fac1
AutoSelection.dll Adobe Photoshop Editor 16.0
AXE8SharedExpat.dll AXE8SharedExpat 2021/06/25-11:19:53 116.89e9001 116.89e9001
AXEDOMCore.dll AXEDOMCore 2021/06/25-11:19:53 116.89e9001 116.89e9001
Bib.dll BIB 2021/08/02-09:55:47 116.181fac1 116.181fac1
BIBUtils.dll BIBUtils 2021/08/02-09:55:47 116.181fac1 116.181fac1
boost_date_time.dll photoshopdva 11.1.0
boost_filesystem.dll photoshopdva 11.1.0
boost_signals.dll photoshopdva 11.1.0
boost_system.dll photoshopdva 11.1.0
boost_threads.dll photoshopdva 11.1.0
cast_api.dll Cast 1.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1
CoolType.dll CoolType 2021/08/02-09:55:47 116.181fac1 116.181fac1
CRClient.dll Adobe Crash Reporter Client DLL 3.0.2.0
dvaaudiodevice.dll photoshopdva 11.1.0
dvacore.dll photoshopdva 11.1.0
dvamarshal.dll photoshopdva 11.1.0
dvamediatypes.dll photoshopdva 11.1.0
dvametadata.dll photoshopdva 11.1.0
dvametadataapi.dll photoshopdva 11.1.0
dvametadataui.dll photoshopdva 11.1.0
dvaplayer.dll photoshopdva 11.1.0
dvatransport.dll photoshopdva 11.1.0
dvaui.dll photoshopdva 11.1.0
dvaunittesting.dll photoshopdva 11.1.0
dynamiclink.dll photoshopdva 11.1.0
ems.dll Elements Organizer 19.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
Eyeopener.dll Adobe Photoshop Editor 16.0
FaceDetector.dll FaceDetector 0000/00/00-00:00:00 2.0.1.1 2.0.1.1
HDPIM.dll HDPIM DLL 5.1.0.407
HUM.dll HUM DLL 5.1.0.407
icucnv64.dll International Components for Unicode Build gtlib_12.0.24171
icudt64.dll International Components for Unicode Build gtlib_12.0.24171
icuuc64.dll International Components for Unicode Build gtlib_12.0.24171
imslib.dll IMSLib DLL 10.0.0.48
JP2KLib.dll JP2KLib 2021/06/30-03:39:16 116.6d2fa32 116.6d2fa32
libeay32.dll The OpenSSL Toolkit 1.0.1p
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 8.1.0.40.48685
mediacoreif.dll photoshopdva 11.1.0
mkl_avx.dll Intel® Math Kernel Library 11.3
mkl_core.dll Intel® Math Kernel Library 11.3
mkl_def.dll Intel® Math Kernel Library 11.3
mkl_sequential.dll Intel® Math Kernel Library 11.3
mkl_vml_avx2.dll Intel® Math Kernel Library 11.3
mkl_vml_def.dll Intel® Math Kernel Library 11.3
mona.dll Adobe Photoshop Editor 16.0
MPS.dll MPS 2021/06/28-23:09:48 116.79353a1 116.79353a1
pdfsettings.dll Adobe PDFSettings 1.07
Photoshop.dll Adobe Photoshop Elements Editor 19.0
platform.DLL Adobe Help System 1, 0, 0, 1
Plugin.dll Adobe Photoshop Editor 16.1
PSArt.dll Adobe Photoshop Elements Editor 19.0
PSCloud.dll 1.0.0.1
PSViews.dll Adobe Photoshop Elements Editor 19.0
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
seledit.dll Seledit 1.0
ssleay32.dll The OpenSSL Toolkit 1.0.1p
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 2019, 0, 2019, 0410
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2019, 0, 2019, 0410
updaternotifications.dll Adobe Updater Notifications Library 10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 10.0.0.1
VulcanControl.dll Vulcan Application Control Library 6.5.0.000
VulcanMessage5.dll Vulcan Message Library 6.5.0.000
WRServices.dll WRServices Thu Jan 07 2016 04:50:10 Build 0.21960 0.21960


Required plug-ins:

Accented Edges 16.1
Adjust Facial Features 19.0
Angled Strokes 16.1
Auto Divide 12.0.1
Auto Shake Reduction 18.0
Average 16.1 (2015.1 x001 x003)
Bas Relief 16.1
BMP 19.0
Camera Raw 13.0
Camera Raw Filter 13.0
Chalk & Charcoal 16.1
Charcoal 16.1
Chrome 16.1
Clouds 16.1 (2015.1 x001 x003)
Color Halftone 19.0
Colored Pencil 16.1
Comic 13.0
CompuServe GIF 19.0
Conté Crayon 16.1
Correct Camera Distortion 19.0
Craquelure 16.1
Crop and Straighten Photos Filter 19.0
Crosshatch 16.1
Crystallize 19.0
Cutout 16.1
Dark Strokes 16.1
Difference Clouds 16.1 (2015.1 x001 x003)
Diffuse Glow 16.1
Displace 19.0
Dry Brush 16.1
Extrude 19.0
FastCore Routines 16.1 (2015.1 x001 x003)
Fibers 19.0
Film Grain 16.1
Filter Gallery 16.1
Fresco 16.1
Glass 16.1
Glowing Edges 16.1
Grain 16.1
Graphic Novel 13.0
Graphic Pen 16.1
Halftone Pattern 16.1
Ink Outlines 16.1
Lens Blur 16.1
Lens Flare 19.0
Liquify 19.0
Matlab Operation 16.1 (2015.1 x001 x003)
Mezzotint 19.0
MMXCore Routines 16.1 (2015.1 x001 x003)
Mosaic Tiles 16.1
Multiprocessor Support 16.1 (2015.1 x001 x003)
Neon Glow 16.1
Note Paper 16.1
Ocean Ripple 16.1
OnEdge 1, 0, 0, 1
Paint Daubs 16.1
Palette Knife 16.1
Patchwork 16.1
Pen and Ink 13.0
Photocopy 16.1
Picture Package Filter 16.1 (2015.1 x001 x003)
Pinch 19.0
Pixar 16.1 (2015.1 x001 x003)
Plaster 16.1
Plastic Wrap 16.1
PNG 19.0
Pointillize 19.0
Polar Coordinates 19.0
Poster Edges 16.1
Radial Blur 19.0
Read Watermark 4.0
Reticulation 16.1
Ripple 19.0
Rough Pastels 16.1
Save for Web 19.0
ScriptingSupport 16.1
Shake Reduction 18.0
Shear 19.0
Smart Blur 19.0
Smudge Stick 16.1
Solarize 16.1 (2015.1 x001 x003)
Spatter 16.1
Spherize 19.0
Sponge 16.1
Sprayed Strokes 16.1
Stained Glass 16.1
Stamp 16.1
Straighten and Crop Image 12.0.1
Straighten Image 12.0.1
Sumi-e 16.1
Texturizer 16.1
Tiles 19.0
Torn Edges 16.1
Twirl 19.0
Underpainting 16.1
Water Paper 16.1
Watercolor 16.1
Wave 19.0
WIA Support 16.1 (2015.1 x001 x003)
Wind 19.0
ZigZag 19.0

Optional and third party plug-ins: NONE


Plug-ins that failed to load: NONE

Installed TWAIN devices: NONE

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Advocate ,
Apr 04, 2023 Apr 04, 2023

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You may have a problem with one of your Plug-Ins. Try starting Elements by holding down a Shift key before you start Elements and hold it down until you get a prompt to "Skip loading optional and third party plug-ins?". Answer Yes and see if your problem continues. If the problem goes away, you'll have to selectively disable your plug-ins to isolate the problem.

Screenshot-000859.png

--
Walter in Davie, FL

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