Running Topaz Adjust 5

[CJAYJR]

When running Topaz Adjust 5 I received the following - Error: cannot read common runtime path registry. It pops up every now and then and I never know when it will come up. I've run Adminstrator and Troubleshoot compatability and sometimes it works and other times it don't. Please advise.

[Greg_S.]

What OS and version of Elements are you using?

If you click on Help>Sys Info . . .  , what do you see at the end of the dialog?  Does it show that Topaz Adjust is a plug-in that fails to load?

[CJAYJR]

What OS and version of Elements are you using?

If you click on Help>Sys Info . . . , what do you see at the end of the
dialog? Does it show the Topaz Adjust is a plug-in that fails to load?


I'm running Win 10 and PSE 2020

*CJAYJR*

[CJAYJR]

Plug-ins that failed to load:

Hidden NO VERSION - - from the file “TopazRemaskAutomation”
Topaz Adjust 5 NO VERSION - - from the file “tladjust5ps”
Topaz Adjust 5 NO VERSION - - from the file “tladjust5ps”
Topaz Adjust AI NO VERSION - - from the file “tltopazadjustaips”
Topaz Adjust AI NO VERSION - - from the file “tltopazadjustaips”
Topaz Clarity NO VERSION - - from the file “tlclarityps”
Topaz Clean 3 NO VERSION - - from the file “tlclean3ps”
Topaz DeNoise 6 NO VERSION - - from the file “tldenoise6ps”
Topaz DeNoise AI NO VERSION - - from the file “tltopazdenoiseaips”
Topaz Detail 3 NO VERSION - - from the file “tldetail3ps”
Topaz ReMask 5 NO VERSION - - from the file “tlremask5ps”
Topaz ReStyle NO VERSION - - from the file “tlrestyleps”
Topaz Sharpen AI NO VERSION - - from the file “tltopazsharpenaips”
Topaz Studio 2 NO VERSION - - from the file “tltopazstudio2ps”


Installed TWAIN devices: NONE

*CJAYJR*

[Greg_S.]

Do any Topaz plug-ins show up under the Filter menu and have you been able to use them in the past with Elements 2020? 

How have you installed the plug-ins?  I have found that the Topaz installer doesn't always get things right.  In one situation, I had to copy the plug-in file to the appropriate plug-in folder, and by mistake I copied a 32-bit file instead of a 64-bit file.  (I'm assuming that you have a 64-bit version of Windows.)

[2312-Jones]

Greg S.

Yes, all my Topaz plug-ins show up under the filter option. And yes I have a 64-bit Windows.

CJAYJR

[Greg_S.]

So, if the filters have worked in the past, try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.