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nicolask19285100
nicolask19285100
Participant
September 2, 2018
Answered

Running win 10. Suddenly Ele15 just cuts out when trying to use a tool. Why? Where is the fault?

  • September 2, 2018
  • 2 replies
  • 356 views

10. Suddenly Ele15 just cuts out when trying to use a tool. Why? Where is the fault

    This topic has been closed for replies.
    Correct answer MichelBParis

    nicolask19285100  wrote

    10. Suddenly Ele15 just cuts out when trying to use a tool. Why? Where is the fault

    Did you just upgrade to Windows 10 (1803)? Then, here is the explanation and solution:

    Error: An integer between 50 and 8 is required | Elements | Windows 10

    2 replies

    nicolask19285100
    nicolask19285100Author
    Participant
    September 4, 2018

    Thank you MichelBParis.  I did eventually manage to make contact with Adobe support where I received the same answer that you give. It seems the cause of the problem lies with Windows.  thanks again.

    MichelBParis
    MichelBParisCorrect answer
    Legend
    September 3, 2018

    nicolask19285100  wrote

    10. Suddenly Ele15 just cuts out when trying to use a tool. Why? Where is the fault

    Did you just upgrade to Windows 10 (1803)? Then, here is the explanation and solution:

    Error: An integer between 50 and 8 is required | Elements | Windows 10

    nicolask19285100
    nicolask19285100Author
    Participant
    September 4, 2018

    Thanks, I replied on the forum direct. Seems the problem is caused by Windows.

    NK

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