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T
The Old Fart
Known Participant
November 4, 2018
Question

Running Windows 8??

  • November 4, 2018
  • 2 replies
  • 633 views

I just had a look at the Info button & it says that I'm running Windows 8 when I know that I have Windows 10 pro 64 bit.  Is this a problem or a concern or just a mistake?

    This topic has been closed for replies.

    2 replies

    MichelBParis
    MichelBParis
    Legend
    November 5, 2018

    https://forums.adobe.com/people/The+Old+Fart  wrote

    I just had a look at the Info button & it says that I'm running Windows 8 when I know that I have Windows 10 pro 64 bit.  Is this a problem or a concern or just a mistake?

    Don't worry, this is not new.

    The 'system information' command does not recognize the actual name of the OS if it has been released after the Elements version. For instance, my PSE12 also states Windows 8 even if I am in Windows 10. What is shown is the OS version by the time when the Elements version was coded.

    T
    The Old FartAuthor
    Known Participant
    November 5, 2018

    When I open the Organizer I get the 4 tabs across top.  They are Media,People Places & events.If I click on People or events I see nothing at all.

    Most people in any pictures going back many years had a name tag placed on them but none appear.  Many othet picture were also given tags for Weddings,Parties,Birthdays etc & none of these work either.

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    November 4, 2018

    What version of photoshop elements do you have?

    T
    The Old FartAuthor
    Known Participant
    November 5, 2018

    Version 11.

    The data from the information button is below.  I'm looking for reasons as to why not everything displays the way it should & came across this because I have had Windows 10 since it came out.

    Elements Organizer 11.0.0.0

    Core Version: 11.0 (20120830.r.32025)

    Language Version: 11.0 (20120830.r.32025)

    Current Catalog:

    Catalog Name: My Catalog

    Catalog Location: C:\ProgramData\Adobe\Elements Organizer\Catalogs\My Catalog\

    Catalog Size: 127.5MB

    Catalog Cache Size: 764.4MB

    System:

    Operating System Name: Windows 8

    Operating System Version: 6.2

    System Architecture: Intel CPU Family:6 Model:10 Stepping:5 with MMX, SSE Integer, SSE FP

    Built-in Memory: 12GB

    Free Memory: 8.6GB

    Important Drivers / Plug-ins / Libraries:

    Microsoft DirectX Version: 9.0

    Apple QuickTime Version: Not installed

    Adobe Reader Version: Not installed

    Adobe Acrobat Version: Not installed

    CD and DVD drives:

    Z: (HL-DT-ST BD-RE BUS: 1 ID: 1 Firmware: BH12LS38)

    Y: (HL-DT-ST DVDRAM BUS: 1 ID: 1 Firmware: GH20NS10)

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    November 5, 2018

    I looked at a few other older photoshop elements versions on windows 10 and here are the System Info results

    Photoshop Elements 2 says Windows NT

    Photoshop Elements 8 says Windows 7

    I don't believe that would be the reason for any malfunctions.

    What is not displaying the way it should in photoshop elements 11?

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