Saved edited image blank

Forum|Forum|6 years ago
May 12, 2019
3 replies
1278 views

Many times I have resized an image in Ps elements and saved as a copy in my MS pictures folder.

This time What happens is I get a blank "image", with the correct title, and when I click on properties, I can see the size , date etc. But no image.

I did this just 2 wks ago without any problems. Related to MS update?

How do I fix this?

This topic has been closed for replies.

Medha_Sharma

Adobe Employee

Hello,

It would be helpful if you could share the OS details and the version of Elements with which you're facing this issue.

Thanks,

Medha

Peru Bob

Community Expert

I use this to have psd thumbnails in windows:

MysticThumbs - Image thumbnails for Windows Explorer.

Greg_S.

Community Expert

What format are you saving as? If you are saving as a PSD file, you will not be able to see a preview thumbnail in Windows File Explorer. If you double-click on the blank image, does it open correctly in Photoshop Elements Editor?

L

loisannek83300085Author

Participant

Greg, I use photoshop editor to resize my image, then 'save as' a jgp in my Pictures folder. I've never had a problem till this last MS update. The blank image when clicked on, is still blank in Pictures folder. I can click on properties of the 'blank' image and get the size date etc., but no image is there.

Peru Bob

Community Expert

Greg, here are photos of the problem I'm having...starting with the edited

image, showing you how I saved it, and then the blank image next to the

original image

ideas why?

Loisanne

No photos are attached. You can't attach photos from email or a phone.

Please see here:

FAQ: How do I capture and post a screen shot or video?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded