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jean-francoisc62089106
Participant
May 17, 2018
Answered

Since installation of Windows 10 build 1803, cannot open .jpg in PSE 2018

  • May 17, 2018
  • 2 replies
  • 9620 views

Hello,

I am Window 10 64 bits and PSE 2018

Before, have no pbm to open my jpg either in calling PSE from the jpg. or by opening files from PSE

This morning, I have installed the Windows 10 build 1803. And since, when I try to do above actions, I have an error msg

"Impossible d'effectuer cette operation en raison d'un probleme d'analyse des données JPEG."

It fails whatever yu want to do, edit or create. I do not have an catalogue

I can load my .jpg using photos, and it is OK with PSE 6

Did yu face similar issuen and if yes, how did you fix it ? (I would prefer solutions wthout having to fall back or reinstall everything)

Thks for yr help

JF

    This topic has been closed for replies.
    Correct answer MichelBParis

    Hello,

    I can confirm that the RAM pbm is the source of different pbms, in my case

    - cannot open ;jpg

    - cannot write .jpg (when trying to write, terminates either in error, or simply close PSE)

    - overall PSE is very slow (once opended, opening is fine on my side)

    Have applied to recommended workaround, all pbms have gone

    Many thanks to all of you to have shared yr experience, and indeed a special thanks to MichelBParis for his diagnostic and solution

    JF

    PS : aside, have 4 Go RAM installed. Which is the minimum recommended for PSE 2018. Should I expect better performances if I add more RAM ?


    jean-francoisc62089106  wrote

    PS : aside, have 4 Go RAM installed. Which is the minimum recommended for PSE 2018. Should I expect better performances if I add more RAM ?

    Yes.

    I don't have powerful computers but I can compare 3 affordable hardware configs:

    - The present one with 8 GB and I3 processor: no problem at all, reasonably responsive even for intensive organizer use (however I don't use face recognition) and critical editor commands.

    - My wife's laptop with 4 GB and I5 processor

    - Another cheap mini tower desktop for use at the country home: 6 GB and low spec processor

    I can work on all of them, with a big difference in speed, particularly when working with my big Fuji raw file in the Organizer (32BM each).

    Other differences: ability to open many files at the same time in the ACR module (easily more than 200 jpegs in this computer) and to delete several hundreds of files at the same time from a catalog without the computer aborting.

    Increasing RAM is the main performance factor.

    2 replies

    leopoldoc73893540
    leopoldoc73893540
    Participating Frequently
    May 17, 2018

    I have the same issue (most JPG files can't be opened because "...ha ocurrido un problema al analizar los datos JPEG" [="...there has been a problem while analysing the JPEG data"). Also, I can't save changes when I do manage to open a file. (Why won't Photoshop Elements 14.1 open some files, and why can't it save any changes? ). My problem, too, may well be the result of installing the latest (1083) Windows upgrade.

    As for other types of file (MichelBParis's question), my PSE 14.1 can open TIFF and PDF; I haven't tried any modifications on PDF files, but when I make changes in a TIFF file and try to save the changes, the same error message appears as with modified JPG files: "No se ha podido completar el comando Guardar porque no hay suficiente memoria (RAM)" [="The Save command can't be implemented because there isn't enough (RAM) memory"].

    In my case, PSE (v. 14.1) has been installed on this PC for a long time, and I've never had any problems until now.

    Thanks in advance for any ideas...

    MichelBParis
    MichelBParis
    Legend
    May 17, 2018

    leopoldoc73893540  wrote

    I have the same issue (most JPG files can't be opened because "...ha ocurrido un problema al analizar los datos JPEG" [="...there has been a problem while analysing the JPEG data"). Also, I can't save changes when I do manage to open a file. (Why won't Photoshop Elements 14.1 open some files, and why can't it save any changes?  ). My problem, too, may well be the result of installing the latest (1083) Windows upgrade.

    As for other types of file (MichelBParis's question), my PSE 14.1 can open TIFF and PDF; I haven't tried any modifications on PDF files, but when I make changes in a TIFF file and try to save the changes, the same error message appears as with modified JPG files: "No se ha podido completar el comando Guardar porque no hay suficiente memoria (RAM)" [="The Save command can't be implemented because there isn't enough (RAM) memory"].

    In my case, PSE (v. 14.1) has been installed on this PC for a long time, and I've never had any problems until now.

    Thanks in advance for any ideas...

    See that other post for the problems linked to the RAM size:

    Ram trouble

    That implies modifying the registry (at your risks and perils...)

    I don't know if that can also solve the problem of file types.

    leopoldoc73893540
    leopoldoc73893540
    Participating Frequently
    May 17, 2018

    Thank you very much indeed, MichelBParis !!!

    As I've found out, this was, in fact, a RAM problem, so the procedure* described at Ram trouble​ solved both issues for me: a) I can now open all JPG files, and b) PSE 14.1 will again save changes (I've tried my luck with JPG and TIFF files).

    Very grateful !!!

    -------------------------------------------

    *For easy access, I'm pasting the procedure here:

    Ensure PSE 2018 is closed when using regedit.

    Run regedit, go to: hkey current user > software > adobe > photoshop elements > 16.0 [14.0 in my case, with PSE 14.1]

    Right click in right pane > new dword 32 bit value [The correct option is "new dword 32 bit value" even if it's a 64 bit version -- I first tried "new qword 64 bit value" to no effect.]

    Type > OverridePhysicalMemoryMB

    Open it > change to decimal > enter 8000 (eg 8000 MB for 8 GB RAM)

    Click ok and close regedit [And the fix works right away, without having to reboot the PC.]

      MichelBParis
      MichelBParis
      Legend
      May 17, 2018

      Jean-François,

      The new Windows 10 build 1803 has brought a number of problems and not only to different Elements versions, but it's the first time I see that specific problem with the 'analyse des données jpeg'.

      Even if you don't use the organizer, there is a default (empty) catalog, but I don't think the message can come from the Organizer or a corrupted catalog.

      - did you try to open any other file formats like .psd, .tiff, .pdf?

      - the known other issues are often linked with RAM. What is the size of your RAM?

      To be sure your jpeg problem is not linked with the organizer, you could open the organizer while keeping the shift key pressed. That brings a menu offering the option to start with a new catalog. Then you could go to the menu Edit>Preferences and uncheck all the options related to Data analysis. I don't think that's your problem, but this is to concentrate on other possible installation problems.

      Anyway, I think that uninstalling/reinstalling PSE 2018 is something to try.

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