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A
Anonymous
November 20, 2016
Answered

Starting PSE15 - How to skip the "Welcome to Photoshop Elements" window ?

  • November 20, 2016
  • 1 reply
  • 933 views

Every time I start-up PSE15 (via a short-cut direct to PhotoshopElementsEditor.exe) I am presented with the window as shown in the screenshot below.

Changing my preferences makes no difference - I still get the same pop-up every time I start the PSE15 editor.

I can simply press the OK button, and the PSE15 editor proceeds to open ... but it's quite annoying.

Is this supposed to happen? ... If not, how can I stop it ?!

Regards, John M

This topic has been closed for replies.
Correct answer swapnil01

Hello Andaleeb,

I toggled the settings, as you suggested ... but, I'm sorry to report, the annoying pop-up remains.

Regards, John M


Hi John,

There is an entry "HighbeamNoticeShownAdobeID" in Elements.ini/ElemensScenario.plist present at -

Win: %ProgramData%\Adobe\Elements Organizer\15.0\Elements.ini

Mac: ~/Library/Application Support/Adobe/Elements Organizer/15.0/ElemensScenario.plist

Please check the value of the key "HighbeamNoticeShownAdobeID" before launching Photoshop Editor and then after closing the app. If the value always remains "null", check if you have write access on the file. If not, provide the write access on that file.

Please get back to me with all these observations if the suggested workaround doesn't help.

Thanks,

Swapnil

1 reply

Sandeep Singh
Community Manager
Sandeep SinghCommunity Manager
Community Manager
November 20, 2016

Hi John,

Sorry for the trouble here.

Could you please go to location and rename 15.0 folder?

C:\Users\[user name]\AppData\Roaming\Adobe\Photoshop Elements\15.0

It would resolve your issue.

Regards,

Sandeep

A
Anonymous
November 21, 2016

Thanks for the prompt response, Sandeep.

Yes, a folder named "C:\Users\[my user name]\AppData\Roaming\Adobe\Photoshop Elements\15.0" already exists.

Rename it to what ?

Regards, John M

mytaxsite
mytaxsite
Inspiring
November 21, 2016

JohnM_Australia wrote:

Thanks for the prompt response, Sandeep.

Yes, a folder named "C:\Users\[my user name]\AppData\Roaming\Adobe\Photoshop Elements\15.0" already exists.

Rename it to what ?

Regards, John M

Oh just call it original like so:

15-original.0

It doesn't matter what you call it.  the idea is to test if this will stop the pop ups.  I have got that folder but I don't get the pop-ups like you are getting.

Good luck.

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