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Mike37
Participant
March 28, 2017
Question

Suggested Photoshop Elements 11 Updates

  • March 28, 2017
  • 2 replies
  • 6335 views

I am trying to install updates to my copy of Adobe Photoshop Elements 11 (Serial Number REMOVED) & Adobe Premiere Elements 11 (Serial Number REMOVED).  I keep getting the error "There was an error updating. Please quit and try again later. Error Code: U49M1P-1".  I have tried at least a half-dozen times with the same results.  Please advise me as to a solution to updating my copies of Adobe Photoshop.

Thank you.

Michael Hoffmann

Thanks

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    2 replies

    billiericks
    Participant
    March 18, 2019

    Did you ever find a solution? I have googled and been all over this adobe pse site and have found no solution. Each time I click on Elements (I have mac mojave) it opens then quits. None of the old suggestions have worked and I have yet to find an update. I have pics I cannot open.....or convert to jpg.

    I would have posted a new question but can't figure out where or how.

    br

    Participant
    July 10, 2019

    Have you tried installing Adobe Creative Cloud and then getting / trying Adobe Elements this way or does it have to be E 11??

    Participating Frequently
    March 29, 2017

    Please try updating Adobe Application Manager using these links:

    After Adobe Application Manager is updated, launch Adobe Photoshop Elements Editor or Elements Organizer.

    Go to Help > Updates, and install the available updates.

    Let us know if issue still persists.

    Thanks,
    Anwesha

    Participant
    January 7, 2019

    I tried your suggestions on my mac and when I tried to do updates, I was told my application was up-to-date, but elements keeps closing.