Text engine problem

[ianr32481762]

Since there was a Windows 10 update on my laptop last week I have been unable to put captions on any photographs using Photoshop 11 and 14. I get this error message: "Could not complete your request because something prevented the text engine from being initialised".  How do I fix this?

[Sheena Kaul]

Moving to Photoshop Elements​

[hatstead]

This may help:

text engine