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joeyp93007254
joeyp93007254
Participant
July 1, 2017
Question

text engine

  • July 1, 2017
  • 4 replies
  • 1389 views

I get this message when I try to write text on pictures (could not complete your request because something prevented the text engine from being initialized.)

    This topic has been closed for replies.

    4 replies

    P
    pauls53310855
    Participant
    August 5, 2017

    PSE12 : the same problem after the update. Deleting the TypeSupport directory did not help. Some weeks ago getting an update from within the program PSE (help/updates) solved the problem but as it seems only temporarily.When now updating the Adobe manager I'm stuck in Adobe cloud and I don't see a possibility to re-install PSE12.

    ajays74965046
    Community Manager
    ajays74965046Community Manager
    Community Manager
    July 5, 2017

    Hi,

    please get to the following location on your computer and rename the folder PSE(version number) to PSE_old.

    C:\Users\'username'\AppData\Local\Adobe\TypeSupport

    Check of the text tool works fine after renaming the folder.

    Thanks and regards

    M
    michaeld65568851
    Participating Frequently
    July 12, 2017

    I did that and now it works fine.

    Thank you

    A
    Adobe Employee
    arshla jindal
    Adobe Employee
    July 5, 2017

    Hi,

    Please see if this helps: "Could not complete your request because something prevented the text engine from being initialized."

    Thanks,

    Arshla

    hatstead
    hatstead
    Inspiring
    July 1, 2017

    Which version of PSE?

    M
    michaeld65568851
    Participating Frequently
    July 12, 2017

    PSE 14

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