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February 15, 2010
Question

This is not a valid Portable Document File ....

  • February 15, 2010
  • 8 replies
  • 29244 views

Since today I can do anything in PSE8 (Mac) anymore! I keep getting a pop-up window saying: "this is not a valid portable document file (PDF). It cannot be opened", with every action I take. What the hell is going on suddenly? Anybody else experiencing this?????

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    8 replies

    New Participant
    May 26, 2018

    first of all, go Preferences > Performance and if you have the next alert message:"An integer between 96 and 8 is requiered. Closest value inserted."
    So this would be the solution for both problems "This is not a valid portable document file (PDF). It cannot be opened" and "An integer between 96 and 8 is requiered. Closest value inserted."

    In Regedit:

    \HKEY_CURRENT_USER\Software\Adobe\Photoshop\120.0

    Added DWORD "OverridePhysicalMemoryMB" with the value "24000" decimal bas (=24 GB RAM = my installed RAM).

    I was able to open the Performance tab in preferences now. And also tools like "blur" are working.

    New Participant
    January 11, 2018

    can't copy from can't copy illustrator to photoshop !

    " this is not a valid portable document file pdf document. it cannot be opened "

    New Participant
    June 11, 2017

    Here it is, still showing up, I guess -- I'm on PS CC and have encountered this same problem. Can't create a new document without having this message show up. Tried the Restore Default Workspace and other recommendations. Still happening.

    Inspiring
    March 9, 2017

    I just encountered this issue today. It happens every time I launch Photoshop and try to open a new document.

    Using:

    Photoshop 18.0.1

    macOS 10.12.3

    New Participant
    April 20, 2017

    Just encountered this problem myself and it looks like that "Restore Default Workspaces" button in Preferences > Workspace did the trick for me. Hope this helps someone.

    New Participant
    May 13, 2020

    Thank you for this. It worked. Hopefully, it stays working all the time^^

    New Participant
    July 17, 2015

    Had this error twice and followed all of the advice on this forum.  Completely disinstalled and then clean reinstalled Photoshop elements 11, and still got the same error.  Weirdly, removed the shortcut icon from the Dock on my Mac and didn't get the error...until I was editing a screenshot and got the error again.  This is a complete pain, and makes the software unusable.

    New Participant
    November 11, 2015

    Try rebooting and resetting you parameter RAM (Command-Option-'P'-'R'). Worked for me.

    Nur Adam
    New Participant
    May 1, 2014

    I GOT PROBLEMS TOO...got this error when trying open the pdf files in android devices "The document cannot be opened because it is not a valid PDF document"  ..im using samsung s4..i tried open the same files at windows pc and its can be open fine,the files not contain any passwod btw..seem some files cannot be open at android is this normal or what? got solution of tht?or i just search another pdf viewer?

    example of files http://www.mediafire.com/download/raz3x0bk1mvnni4/Lawak+Kampus+01%40ihazaliza.blogspot.com.pdf

    this the screenshot

    https://m.ak.fbcdn.net/sphotos-h.ak/hphotos-ak-prn2/v/t34.0-12/10155665_882719438421484_2724503238310773584_n.jpg?oh=f1184bb8402984660e4835a28c07f59e&oe=5364A90E&__gda__=1399116877_4ecc1598633f266bd92c43585e2645a5

    May 29, 2010

    I'm having this same problem.  I did two things that might be related:  I installed a trial version of InDesign, and I clicked on an auto-update for Adobe Reader.  Now, anytime I launch PSE 8 -- either directly from the dock, or through Bridge -- I get an alert box informing me that "This is not a valid Portable Document File (PDF) document.  It cannot be opened."   The files I'm opening are DNGs.  After I clear the alert box the first time, the files open -- but the alert comes back every time I perform any action at all.  I'm on a Mac, running OS 10.5.8.  I've tried clearing the preferences, and it didn't work.  Any help is appreciated, since I use PSE on a daily basis and this is making it, for all practical purposes, unusable.

    May 29, 2010

    In the Elements General Preferences is an interesting option that is entitled "Reset All Warning Dialogs".  I've attached a picture of that preference below.  The red arrow points to the dialog.

    Since what you want to do is reset a warning dialog, I'd click on that preference option and see if it cures your problem. 

    I'm running Elements 6 and 8 on a Mac with the operating system of 10.6.3.  I've been using InDesign since December 2003, and use Adobe Reader for several hours each day.  I'm intrigued by - and worried about - this problem.

    Please let us all know if this cures - or doesn't cure the problem.

    May 30, 2010

    Works so far on W7 ultimate. Thanks

    Inspiring
    February 15, 2010

    No. Try deleting preferences. Quit PSE, then restart while holding down command+shift+option. Keep holding the keys till you see a window asking if you want to delete the settings file. You do.

    February 15, 2010

    Dear Barbara,

    I tried this several times and it doesn't work. Advise please.

    Many thanks,

    Marcus

    Inspiring
    February 16, 2010

    When do you see this? How are you launching PSE?