Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Transferring my license from my old laptop to my new laptop

New Here ,
Oct 14, 2025 Oct 14, 2025

So that my license doesn't disappear, can you please tell me the procedure for discontinuing my Photoshop Elements 2022 on my old laptop and adding it to my new laptop? What are the differences between signing out, uninstalling, and deactivation?

TOPICS
How to
143
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 14, 2025 Oct 14, 2025

You need to sign out on the old computer.  That is the same as deactivating.

Make sure that the computer is connected to the internet when deactivating,

 

Uninstalling doesn't deactivate.  

If you deactivate, you don't need to uninstall, but you can if you don't intend to use it.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
People's Champ ,
Oct 14, 2025 Oct 14, 2025

On very old versions you had an option to deactivate, with newer versions you just need to sign out of the editor (Which deactivates it on the computer).  You are allowed to install it on two computers however, you can only use one computer at a time.  I have 10 versions installed right now- I use them to help people answer questions.   You can unistall if you want to- but really no reason to do that. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 22, 2025 Oct 22, 2025

Thanks for your input.  I signed out on my older laptop but didn't uninstall it.  I then contacted the Adobe Support team.  One of their folks, tried to download my Premiere Elements 2022 on my new Windows 11 laptop for me and couldn't do it, saying that sometimes it doesn't work on earlier versions of the software.  It doesn't seem to me that 2022 would be so old that it wouldn't work.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 23, 2025 Oct 23, 2025

Are you sure you contacted Adobe?  Did they try to sell you a new version?

They don't support Pre El 2022, but I think it should still run on Windows 11 if you meet the specs for it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 23, 2025 Oct 23, 2025
LATEST

It was definetly Adobe.  It's a number that I've used in the past and no, they didn't try to sell me a new version.  Not sure what to do at this point.  Maybe I'll try to call again and a new tech might be able to load them for me.   I'm trying to get both my Premiere and Photoshop Elements on to my new Windows 11 laptop.  Thanks for responding.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines