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Hi there,
Sorry that you're unable to access the Help menu in Photoshop Elements on your computer running Windows 10.
Would you mind trying a quick method of restoring preferences:
Do one of the following:
Let us know the outcome.
Thanks,
Akash
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Hi,
Thanks for getting back to me. I followed your instructions. The reset preferences button is named Restore default settings on my system. It did not change anything, however, when I restarted Elements.
John
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Still waiting for a response to my problem
John