Unable to get Photoshop Premiere Elements Photo Editor to open

[YOK33]

I purchased Adobe Photoshop Premiere Elements 2022 but I cannot get into it. 

This screen opens:

Then I click on the Editor button:

Then this image comes up and it looks as though it is opening, but it never does.

It never stops spinning on the left and the editor never opens.

I am thinking of just buying the newest version, but should I unistall this oonefirst?

Yok33

[Peru Bob]

Which did you buy, Photoshop Elements (the photo editor) or Premiere Elements (the video editor)?

There is no Photoshop Premiere Elements.

If you go to the Photoshop Elements Editor.exe file in Program files, can you open it from there?

[YOK33]

THIS IS WHAT I HAVE PURCHASED AND THEY WERE BOTH REGISTERED ON AUGUST 24, 2019

Photoshop Elements

Serial number: REMOVED BY MODERATOR 

Version: 17.

Platform: Windows

Premiere Elements

Serial number:  REMOVED BY MODERATOR 

Version: 17.

Platform: Windows

[YOK33]

Would Photoshop be in the “Program File” folder or in the “Program Files(64)” folder?

Steve Yokom

[Peru Bob]

Program Files.

[Shelli32748963e2hx]

I have the same issue that it will not open for me. It askes me to sign into my account and when I do I get a blank screen.

I tried opening from the exe file and I got the same thing.

[Peru Bob]

See here:

https://helpx.adobe.com/creative-cloud/kb/fix-blank-white-screen-sign-in.html

[Greg_S.]

Do you have a Wi-Fi printer?  If so, change your default printer in Windows settings to a different printer.  You can even use a pdf printer as the default. 

[Teasip71]

I'm having the exact same issue, only on Windows 11. Was unable to find an .exe file in "file" or "files"

I have '22 Photoshop Elements, and '22 Premiere Elements.

Mike

[Greg_S.]

@Teasip71 the file you are looking for is PhotoshopElementsEditor.exe (no spaces in the file name).  It is found in the following path:

C:\Program Files\Adobe\Photoshop Elements 2022

Do not be confused by the fact that this folder has a blue icon rather than the normal yellow Windows folder icon.

If you are unable to open the program using this method, please answer the question that I also posed to @YOK33, whether you are using a Wi-fi printer.

[YOK33]

Greg s,

My default printer is NOT a wifi.  I have it set to "Microsoft Print To PDF".

[Teasip71]

C:\Program Files\Adobe\Photoshop Elements 2022

Greg-I found the referenced file, searched it for an .exe, but it found nothing. I have also switched my default printer to the MS print to pdf, and rebooted the system.

[Peru Bob]

Try reinstalling it.