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juergenb64035506
juergenb64035506
Inspiring
September 20, 2017
Answered

Unable to launch Photoshop Elements 13 [was 11] on Windows 7

  • September 20, 2017
  • 2 replies
  • 1419 views

Hello everyone,

I recently discovered that Photoshop Elements 11 won't launch anymore on all our Windows 7 workstations.

When clicking on the Photoshop Elements icon the launcher appears, leaving the option to launch the Organizer or Editor.

Clicking on any of those results in a progress bar appearing below the selection. This progress bar disappears a few seconds later and nothing happens.

Sadly there's no error message or anything hinting to what the problem might be.

The application has been reinstalled several times. I tried installing over an exisiting installation, removing the app before installing again..

I also tried to delete all folders left behind (as good as possible).

The machines are all Windows 7, latest patches installed. Nothing really changed (besides Windows Updates) before Photoshop stopped working, since nobody can tell me when the issue actually started appearing, it might be up to two months since the last successfull launch.

The app was installed from an ISO and is of course supplied with a valid license.

      This topic has been closed for replies.
      Correct answer juergenb64035506

      Coming from my other thread about a similar issue with CS6 someone found a solution:

      There's a configuration option in the registry called PreferExternalManifest, which causes this problem. I have no idea why this value was suddenly set to 1 for me, maybe in a Windows Update, or by another program. But anyway, changing it from 1 to 0 solved the problem for me and the 64bit version can now be opened again.

      You can change the value with regedit.

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\PreferExternalMani fest

      Set it to 0.

      2 replies

      juergenb64035506
      juergenb64035506AuthorCorrect answer
      Inspiring
      February 13, 2018

      Coming from my other thread about a similar issue with CS6 someone found a solution:

      There's a configuration option in the registry called PreferExternalManifest, which causes this problem. I have no idea why this value was suddenly set to 1 for me, maybe in a Windows Update, or by another program. But anyway, changing it from 1 to 0 solved the problem for me and the 64bit version can now be opened again.

      You can change the value with regedit.

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\PreferExternalMani fest

      Set it to 0.

      99jon
      99jon
      Legend
      September 20, 2017

      Try making a new desktop shortcut directly to the Editor – bypassing the welcome screen.

      Right-click anywhere on the desktop and choose

      New >> Shortcut

      Click the browse button and navigate to:

      C:\Program Files (x86)\Adobe\Photoshop Elements 11

      Inside the Photoshop Elements 11 folder scroll to the files beginning with P and find the application.

      Choose (highlight) PhotoshopElementsEditor

      Click Next and then Finish

      You should be able to use the new desktop icon in future to launch the PSE11 Editor directly.

      juergenb64035506
      juergenb64035506Author
      Inspiring
      September 28, 2017

      This results in an error, the system cannot find the specified file.

      It's pretty similar to my Photoshop CS6 problem which is still unanswered:

      Adobe Photoshop CS6 - Error on launch (Windows 7)

      99jon
      99jon
      Legend
      September 28, 2017

      If you can’t find the executable, then it got uninstalled or lost somehow.

      I suggest you download and install again from the link below.

      Download Photoshop Elements | 15, 14, 13, 12, 11, 10 

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