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eriks31524291
eriks31524291
Participant
January 18, 2017
Question

Unable to open organizer on elements 14 (mac) Does anyone have experience with this issue?

  • January 18, 2017
  • 1 reply
  • 193 views

When trying to open organizer (elements 14) on my MacBook I get the following error message:

Photoshop is already running, but is not responding. To open a new instance, you must first close the existing Photoshop Elements process, or restart your system.

I´m running OS Sierra version 12.12.2 on a MacBook Pro 2015.

I have of course tried to restart my system.......

Does anyone have experience with this issue?

This topic has been closed for replies.

1 reply

A
Anwesha Dev Chaudhary
Participating Frequently
January 19, 2017

Sorry for the inconvenience caused.

An update to Photoshop Elements 14 is now available on Mac App Store that has the fix of Elements Organizer launch issue on Mac OS X 10.12.

Requesting you to please install this update and let us know if you are still facing any issue.

Thanks,
Anwesha

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