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tedda69445871
tedda69445871
Participating Frequently
March 29, 2017
Answered

Unable To Print from Elements 14 Editor

  • March 29, 2017
  • 1 reply
  • 3857 views

I am all of a sudden unable to print from my Elements 14 editor to either of my printers. I can print from elements 14 organizer but not from the editor.  I have uninstalled and reinstalled the editor but no change. The printing feature seems really messed up.  My default printer is a Canon PIXMA MX922 and I also have an HP C310 printer installed. When I change the printer to try to print to the HP printer, it tries to print to the Canon and fails. I have used Elements for a long time and I really do not want to be driven to PaintShop just to print single pictures.  Can anyone please help?

    This topic has been closed for replies.
    Correct answer hatstead

    Rahuj,

    You are going to think I am a real dope, but when I click on "more options", I to not see "use each photo" selection. Also, when I bring the photo into print window it is large than the "frame" shown and one "frame" looks larger than the other. Do I maybe have a bad PSE 14 loaded software? You are being very patient with me.

    Gayr

    >


    Try this in Editor:]

    1. File>New>blank file, enter 4"x 6" , resolution 300px/in, background white. This will be the canvas and your background layer.
    2. Open your picture file, go Select>all, then Edit>copy to put it on the clipboard
    3. Go back to the canvas, then Edit>paste. This will generate Layer 1
    4. Activate the move tool, and drag the picture to one side
    5. Activate the canvas layer again
    6. Go to Edit>paste and position the picture ( Layer 2)
    7. Use the corner handles of the move tool to resize the picture, if necessary

    1 reply

    hatstead
    hatstead
    Inspiring
    March 29, 2017

    Suggest that you reset preferences to default in Editor. To do that, go to Edit>Preferences>General and look for this:

    tedda69445871
    tedda69445871Author
    Participating Frequently
    March 29, 2017

    I did that and now I get a print error " Could not print "xwp.JPG" because there is not enough memory on the external memory boards".

    rahulj78388123
    Adobe Employee
    rahulj78388123
    Adobe Employee
    April 7, 2017

    Hi tedda69445871,

    Sorry for the inconvenience.

    Please try out the following solution:

    1. Immediately after clicking the Editor button. click "CNTRL+SHIFT+ALT"

    2. Click "Yes" to clear all your print preferences.

    3. Select the printer from Printer list

    4. Go to Print Settings(Change Settings)-> Advanced Settings.

    5. Restore the "default" print settings.

    6. Go to PSE Editor-> Preferences-> Performance(Cntrl+K)

    7. Increase "RAM" here in text box or using slider

    8. Close the Editor.

    9. Double click the application to launch the welcome screen

    This will resolve your issue.

    Again, if you still face the same issue. Please try out print with other applications and let us know.

    Your feedback is really appreciated.

    Thanks,

    Rahul

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