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10 Elements
Participant
April 4, 2020
Question

Update for Photoshop Elements 10 on Mac [Catalina]?

  • April 4, 2020
  • 3 replies
  • 1758 views

Since my macOS has been update to Catalina version 10.15.4, my Photoshop Elements 10 will no longer open/

 

The meaasage given is that it 'Needs to be updated"

 

Can anyone tell me if there is an update available for this, and if so, wher it might be found?

 

If it helps, the product serial number is: [removed by moderator, this is a public forum, not Adobe support.]

This topic has been closed for replies.

3 replies

P
Phinny
Legend
April 12, 2020

Paying $75 every ten years is a pity?

    1
    10 ElementsAuthor
    Participant
    April 12, 2020

    Thanks for responding.

     

    I have discovered that, thanks to a direct reply from Adobe.

     

    Updgraded and all OK.  Pity to have to pay again though.

     

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    April 12, 2020

    "Pity to have to pay again though."

     

    Next time, don't upgrade your operating system without checking compatibility first. 

    https://helpx.adobe.com/photoshop-elements/kb/elements-mac-64bit-compatibility.html

     

    You can't expect to keep using unsupported software forever.  Additionally, there are free and low cost  alternatives available from Affinity, Gimp, Corel and others...

     

    ()__()
    (='.'=)
    (")_(")

     

    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    April 4, 2020

    You can't use PS Elements 10 on Catalina.   It's way too old.

     

    You will have to buy an upgrade to PS Elements 2020 which does work on Catalina.

    https://www.adobe.com/products/photoshop-elements.html

    Or revert back to your former operating system.

     

    BTW, I'm moving this question from Photoshop CC to PS Elements.

     

     

     

     

    Nancy O'Shea— Product User & Community Expert
    1
    10 ElementsAuthor
    Participant
    April 12, 2020

    Yes.  I have discovered that, thanks to a direct reply from Adobe.

     

    Updgrades and all OK.  Pity to have to pay again though.

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