Updated Version for W11?

[kimberly_3372]

We own Adobe Photoshop Elements 10, Adobe Premiere Elements 10 and Lightroom 5 (all on CDs). I recently tried to install it on our new computer running Windows 11 and it crashed the whole system. Bad. I had to reimage the computer.  Is there a downloadable version that works on W11?  Or what's the update path?

[davescm]

Hi , I've moved your post from the Photoshop forum to the Photoshop Elements forum where you are more likely to get help with your issue.

Dave

[kimberly_3372]

Thank you!

Todd & Kimberly Payton
🙂

[Peru Bob]

Installing software doesn't cause an issue needing to reinstall the OS.

What exactly was the error message?

What exactly happened?

[Glenn 8675309]

There is no place to get "updates" for any version, particulalry with those that are 13 years old.    Lightroom 5.0 was released 11 years ago, so you are pretty much out luck there- you either download from your adobe account online, or use your dvd. 

Please relaize that both of your programs are no longer supported by Adobe- and they certainly will not be issuing any updates to "make them compatible" with windows 11

Just as Peru Bob (Who has answered a crazy amount of questions here) there is virtually no way installing the programs  or attempting to install them would cause a OS to crash resulting- crash yes, reimaging, no. 

In most cases, installing a regular program should not require you to reinstall your entire operating system (OS); however, in rare situations, if the program interacts with core system files in a problematic way or has serious compatibility issues with your OS version, it could potentially cause significant conflicts that might necessitate a full OS reinstall as a last resort to fix the problem. 

Key points to remember:

• Typical scenario:

  Installing a normal program usually only affects the specific application files and settings, leaving your OS largely untouched. 
• Potential issues:

  • Driver conflicts: If a program requires specific drivers that clash with existing ones on your system, it could cause instability, requiring driver updates or even a system restore. 
  • System file corruption: In very rare cases, a poorly designed program could accidentally modify critical system files, potentially requiring an OS repair or reinstall. 
  • Compatibility issues: Installing a program designed for a significantly older or newer OS version on your current system might lead to severe conflicts that are difficult to resolve without a full OS reinstall. 
    
    My recommendation:  Get pse 2025, subscribe to photoshop for $10.85 a month- get the full version of  lightroom-- please remember that lightroom does not have layering.

[Glenn 8675309]

The full version of lightroom is pretty nice (I subscribe to Photoshop for only $10.85 a month)....  the current version is 8.1



This link includes a good discussion comparing versions.

https://www.dpreview.com/forums/thread/4761916

[kimberly_3372]

Thank you! Sounds like the best option.



Thank you,
Todd & Kimberly Payton
🙂

[davescm]

In a modern operating system such as Windows 11, an application cannot directly crash the OS. However, a driver called by the application (commonly the GPU driver) operates at a lower level and can crash the system. If it does, reading the Windows logs (type reliability into the Windows search box and look for, then drill down on, the crash) can show you which driver. An operating system can also crash due to hardware faults (e.g. faulty RAM or bad drives) and these may only show with certain applications, for example Photoshop swaps a lot of data between RAM and disk as it works. Even so, an OS reinstall should rarely be required.

So step one is read the logs and find out exactly which actual component caused the crash.

If it is the GPU a clean install of the GPU driver should fix it.  If NVidia, use the latest Studio driver, and on installation choose advanced options and check clean install. Do not install the Geforce experience software - it is for gaming and is not needed for creative apps.

If the error points to Windows components, then use DISM and SFC Scannow to restore the Windows system files to standard https://support.microsoft.com/en-gb/topic/use-the-system-file-checker-tool-to-repair-missing-or-corr...

You can also run Chkdsk to check for disk errors https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/chkdsk?tabs=event-v...

If you suspect your ram may have errors then install and use Memtest86 to check your system RAM https://www.memtest86.com/

These steps can get to the root of the issue, rather than reinstalling in a faulty system

Dave

[Greg_S.]

It's not clear from your post whether it was the installation of the program(s) or running the program(s) that caused the crash(es).  And if it was only one program, which one?

If you were able to install the programs without a crash, you should try running them in Compatibility Mode.  See my post here for instructions.  For Photoshop Elements 10, the path to the PhotoshopElementsEditor.exe file is:

C:\Program Files (x86)\Adobe\Photoshop Elements 10.