Updates Have been disabled for this machine

[Badwolf_DW]

Adobe Elements 2019.  When I try to run updates, i get "updates have been disabled for this machine. Please contact your administrator"

Windows 10, the adobe update service is running. I get a prompt saying there is an update available when I launch elements Organizer, but when I click install, i get that message.  I've looked in registry and cant figure out where this block is coming from?

[Jeff Arola]

See if this works:

https://www.doncaprio.com/fix-updates-suppressed-administrator-adobe-products/

[Badwolf_DW]

I tried that but receive the same error. The program generating the dialog box is Adobe update helper.

[Jeff Arola · Accepted solution]

Look in this location and see if you have a AdobeUpdaterAdminPrefs.dat

C:\Program files(x86)\common files\adobe\AAMUpdaterInventory\1.0

[AaronMax]

I renamed this file just in case I needed to not delete it.. renaming it to Delete-AdobeUpdateAdminPrefs.dat worked well.
Thanks for the solution Jeff!

[nimer5DAD]

Worked like a magic! Thanks!

[Tanishq28588864d3hn]

if file not found what to do 

[Jeff Arola]

Tanishq,

What operating system and version of photoshop elements are you using?

[Tanishq28588864d3hn]

I am using windows 10
And photoshop 2023

[Jeff Arola]

You looked in both

C:\Program files(x86)\common files\adobe\AAMUpdaterInventory\1.0

and

C:\Users\<YourUserName>\AppData\Local\Adobe\AAMUpdater\1.0

[Tanishq28588864d3hn]

Yes i have looked for both

[Jeff Arola]

You may have to contact Adobe Support:

https://helpx.adobe.com/contact/phone.html

[Henry28902144zxy4]

^ I deleted this and updated and a bunch of lag issues were fixed as well. It's great now!

[MAC_2979]

Deleting the file did nothing for me.  After deleting and relauching on closing it pops up everytime.

[Jeff Arola]

MAC_2979,

What version of photoshop elements and operating system are you using?

[MAC_2979 · Accepted solution]

I have 2019.

Just before you posted this I got an email tyo try the below and it worked.  I was deleting that file from a different location!

Look in this location and see if you have a AdobeUpdaterAdminPrefs.dat

C:\Program files(x86)\common files\adobe\AAMUpdaterInventory\1.0

[da8iwr]

This worked for me perfectly on MacOS Catalina 10.15.4. Its been driving me mental for months! I now have 11 updates on my Creative Cloud 🙂

[da8iwr]

Also, just so you know, when I changed the file type of DAT to TXT and open it in TextEdit (before I deleted it), it showed this.

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<Preferences>
<Suppressed>1</Suppressed>
</Preferences>

So for whatever reason, it was set to not allow updates? Deleting that file allows it all to update perfectly.

[gabrield52820432]

Same for me under MacOS Mojave, it's even been years I had this update issue.

Thank god, not it's solved, just by deleting this file !

[ivan felixs25605755]

Hi I have the same problem but I have installed the Mac OS Big Sur and the LR version 9.0 I have this warning appears when I upgrade would have to do on the Mac 

[eced32013042]

The update pop up that can't be closed was driving me nuts and I was uninstalling and installing again every 5 weeks since I switched to beta. I'm so grateful that this works, thanks a billion! You saved one's mental health ❤️

[Giba Faria]

I did this procedure in big sur and it also worked! Thank you very much

[default214xwwqaz35j]

I cant find this file location in my system, windows 11 please help

[Jeff Arola]

default214,

What version of photoshop elements do you have?

[default214xwwqaz35j]

It's premiere pro version 22 and when i try to update.. error shows - updates have been disabled for this machine. contact administrator.