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ulrichs85917851
Participant
December 31, 2017
Question

Upgrade to Elements 18

  • December 31, 2017
  • 2 replies
  • 427 views

I own Elements 14 and want to upgrade to Elements 18.

Unforunatly the Installtion does not work. The serial no is not accepted.

What is the problem? It is not mentioned in the requirements, that elemets 14 is not good for such an upgrade

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    2 replies

    Peru Bob
    Community Expert
    Community Expert
    December 31, 2017

    Just to be clear:

    The "upgrade" is just a discounted price for the new version, not a modification of the old version.  Both versions can be installed and can be used at the same time on the same machine as they are independent of each other.

    John T Smith
    Community Expert
    Community Expert
    December 31, 2017

    I am not sure, but are you trying to use your v14 serial number to install v18?

    If so, that won't work... you must buy v18 and  be given a new serial number

    Buying http://www.adobe.com/products/elements-family.html