Upgrades

Forum|Forum|5 years ago
November 3, 2020
2 replies
500 views

Is it possible to upgrade from Elements 11 to either Elements 20 or 21? and what is the cost, Windows 10

Liam

Windows

This topic has been closed for replies.

Greg_S.

Community Expert

. . . and buying Elements 2021 (even with a discounted price from Adobe) is not really an upgrade. Different versions of the program are entirely independent and can exist together on the computer. You are definitely eligible for the Adobe discount. If you choose that option, it is my understanding that you will receive the same serial number as your earlier version.

R

RevjamesAuthor

Participant

Elements 2021 now up and running.

Thank you

John Waller

Community Expert

@Revjames can you please let us know whether you purchased an upgrade version from Adobe, and whether you received a different serial number than the prior version? Thanks.

Hi Greg,

Whenever I've purchased Elements (and Creative Suite, back in the day) upgrades, I've always received a different serial number.

It's always been my understanding that the only difference between full versions and upgrades is the serial number. So, the licensing mechanism (full vs upgrade) would seem to be triggered by the serial number entered. Upgrade serials require verification by subsequently entering a previous version serial.