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October 7, 2020
Question
Using CanoScan 8800F with Elements 2018
- October 7, 2020
- 2 replies
- 1222 views
I run Elements 2018 under Windows 10 (64 bit) and have a scanner - CanoScan 8800F which I have previously used to scan my slides. At that time I was running Windows 7 and Elements 9.
I have two problems with my new system:
1. The program recognises my scanner but does not scan the slide properly - see Elements2018_2
2. When I try to use any of the help functions I get an error - see Elements2018_1
I checked with Canon and they say there is no Windows 10 driver for my scanner but it should work anyway!
Does anyone have a solution to this problem and would investing in a new scanner necessarily solve the problem?
John McWilliam
