Skip to main content
Catharine29030820b135
Participant
Mar 23, 2023 2:34 PM UTC
Question

Verification code from Adobe

Hi people

Last week I bought Adobe Photoshop 2023 for Mac on line - I got only half way through installin and got called away.  I tried to go through installation today but the Verifacation code from Adobe does not work - can anyone tell me what to do or who to contact?

This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
Mar 23, 2023 7:10 PM UTC

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

or Twitter:
https://twitter.com/AdobeCare

Translate
gjmw
Participating Frequently
Mar 27, 2023 9:11 AM UTC

My assertion problem is now solved I have now, instead of having one large catalogue I have several smaller ones and I am making sure there are not tiff files among the imports (although Photoshop supports tiff files?) thanks to all that helped.

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices