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Participant
June 18, 2017
Question

When installing Photoshop Elements 12 on Windows 10 the program says that DirectX/ Direct play could not be initialized. What to do?

  • June 18, 2017
  • 3 replies
  • 2038 views

When installing Photoshop Elements 12 on Windows 10 the program says that DirectX/ Direct play could not be initialized. What to do?

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[Moved... you do not ask Photoshop Elements questions in an Acrobat forum... Mod]

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    3 replies

    Dhananjay Sati
    Participating Frequently
    June 19, 2017

    Hi görane,

    Thanks for posting in Adobe forum.

    I understand you are facing issue with installation of Adobe Photoshop Elements 12.

    Can we follow the following steps:

    - Click "Start Button"

    - Type "Turn Windows Feature On & Off"

    - Open it

    - Check for "Legacy Components"

    - Click the + sign

    - Check "Direct Play"

    - Click "Ok"

    - Check Adobe Elements

    Hope this works

    Thanks

    Regards

    Dhananjay

    BeaHollander
    Participant
    June 19, 2017

    Yes, this worked.

    The Organizer is working fine now!

    Van: dhananjays36801738

    Verzonden: maandag 19 juni 2017 06:45

    Aan: Bea Hollander

    Onderwerp: When installing Photoshop Elements 12 on Windows 10 the program says that DirectX/ Direct play could not be initialized. What to do?

    When installing Photoshop Elements 12 on Windows 10 the program says that DirectX/ Direct play could not be initialized. What to do?

    created by dhananjays36801738 <https://forums.adobe.com/people/dhananjays36801738> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/9655517#9655517>

    Dhananjay Sati
    Participating Frequently
    June 19, 2017

    Hi beahollander,

    I am glad this worked for you. You can mark the post as helpful by clicking the Star icon of my post.

    Thanks

    Regards

    Dhananjay

    Jeff Arola
    Community Expert
    Community Expert
    June 18, 2017

    You need to enable the Legcy Direct Play as explained here:

    Phtoshop Elements 12 can not find "DirectX/directPlay"

    Participant
    June 20, 2017

    Thanks, it is OK now.

    Från: R_Kelly

    Skickat: den 18 juni 2017 19:43

    Till: Göran Eklund <eklund.goran@telia.com>

    Ämne: When installing Photoshop Elements 12 on Windows 10 the program says that DirectX/ Direct play could not be initialized. What to do?

    When installing Photoshop Elements 12 on Windows 10 the program says that DirectX/ Direct play could not be initialized. What to do?

    created by R_Kelly <https://forums.adobe.com/people/R_Kelly> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/9654955#9654955>

    John T Smith
    Community Expert
    Community Expert
    June 18, 2017

    That is a Microsoft product... AND your version may not be compatible with Windows 10

    Search http://www.microsoft.com/en-us/default.aspx for ALL Windows help with direct X

    Two ideas that MAY work to install and/or run old programs in Windows 10

    -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

    -or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)