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When installing Photoshop Elements 12 on Windows 10 the program says that DirectX/ Direct play could not be initialized. What to do?

görane82414447
New Here ,
Jun 18, 2017 Jun 18, 2017

When installing Photoshop Elements 12 on Windows 10 the program says that DirectX/ Direct play could not be initialized. What to do?

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Moved... you do not ask Photoshop Elements questions in an Acrobat forum... Mod]

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John T Smith Community Expert
Community Expert ,
Jun 18, 2017 Jun 18, 2017

That is a Microsoft product... AND your version may not be compatible with Windows 10

Search http://www.microsoft.com/en-us/default.aspx for ALL Windows help with direct X

Two ideas that MAY work to install and/or run old programs in Windows 10

-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

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Jeff Arola Community Expert
Community Expert ,
Jun 18, 2017 Jun 18, 2017

You need to enable the Legcy Direct Play as explained here:

Phtoshop Elements 12 can not find "DirectX/directPlay"

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görane82414447
New Here ,
Jun 20, 2017 Jun 20, 2017
In Response To Jeff Arola

Thanks, it is OK now.

Från: R_Kelly

Skickat: den 18 juni 2017 19:43

Till: Göran Eklund <eklund.goran@telia.com>

Ämne: When installing Photoshop Elements 12 on Windows 10 the program says that DirectX/ Direct play could not be initialized. What to do?

When installing Photoshop Elements 12 on Windows 10 the program says that DirectX/ Direct play could not be initialized. What to do?

created by R_Kelly <https://forums.adobe.com/people/R_Kelly> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/9654955#9654955>

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Dhananjay Sati Adobe Employee
Adobe Employee ,
Jun 18, 2017 Jun 18, 2017

Hi görane,

Thanks for posting in Adobe forum.

I understand you are facing issue with installation of Adobe Photoshop Elements 12.

Can we follow the following steps:

- Click "Start Button"

- Type "Turn Windows Feature On & Off"

Turn Windows Feature On & Off.PNG

- Open it

- Check for "Legacy Components"

- Click the + sign

- Check "Direct Play"

DirectPlay On.PNG

- Click "Ok"

- Check Adobe Elements

Hope this works

Thanks

Regards

Dhananjay

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BeaHollander
New Here ,
Jun 18, 2017 Jun 18, 2017
In Response To Dhananjay Sati

Yes, this worked.

The Organizer is working fine now!

Van: dhananjays36801738

Verzonden: maandag 19 juni 2017 06:45

Aan: Bea Hollander

Onderwerp: When installing Photoshop Elements 12 on Windows 10 the program says that DirectX/ Direct play could not be initialized. What to do?

When installing Photoshop Elements 12 on Windows 10 the program says that DirectX/ Direct play could not be initialized. What to do?

created by dhananjays36801738 <https://forums.adobe.com/people/dhananjays36801738> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/9655517#9655517>

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Dhananjay Sati Adobe Employee
Adobe Employee ,
Jun 19, 2017 Jun 19, 2017
In Response To BeaHollander

Hi beahollander,

I am glad this worked for you. You can mark the post as helpful by clicking the Star icon of my post.

Thanks

Regards

Dhananjay

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BeaHollander
New Here ,
Jun 19, 2017 Jun 19, 2017
In Response To Dhananjay Sati

I clicked the Star icon.

Thanks very much for your help!

Van: dhananjays36801738

Verzonden: maandag 19 juni 2017 11:38

Aan: Bea Hollander

Onderwerp: When installing Photoshop Elements 12 on Windows 10 the program says that DirectX/ Direct play could not be initialized. What to do?

When installing Photoshop Elements 12 on Windows 10 the program says that DirectX/ Direct play could not be initialized. What to do?

created by dhananjays36801738 <https://forums.adobe.com/people/dhananjays36801738> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/9655826#9655826>

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görane82414447
New Here ,
Jun 20, 2017 Jun 20, 2017
In Response To Dhananjay Sati

Thanks, works fine now

Från: BeaHollander

Skickat: den 19 juni 2017 12:08

Till: Göran Eklund <eklund.goran@telia.com>

Ämne: Reply marked as helpful on When installing Photoshop Elements 12 on Windows 10 the program says that DirectX/ Direct play could not be initialized. What to do?

When installing Photoshop Elements 12 on Windows 10 the program says that DirectX/ Direct play could not be initialized. What to do?

BeaHollander <https://forums.adobe.com/people/BeaHollander?et=watches.email.outcome> marked dhananjays36801738 <https://forums.adobe.com/people/dhananjays36801738?et=watches.email.outcome> 's reply on When installing Photoshop Elements 12 on Windows 10 the program says that DirectX/ Direct play could not be initialized. What to do? <https://forums.adobe.com/thread/2347787?et=watches.email.outcome> as helpful. View the full reply <https://forums.adobe.com/message/9655517?et=watches.email.outcome#9655517>

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Guest
Sep 10, 2017 Sep 10, 2017
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In Response To Dhananjay Sati

thank you SO much!

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