Where code activate?

[XIXI]

I buy Adobe Photoshop Elements 15 and Adobe Premiere Elements 15 - student and teacher edition but in Order Details not key activate

I click begin download in mail but HTTP Status 500

Pls see below

[Peru Bob]

Where did you buy it from?

[XIXI]

Here

Link  Adobe Education Store - Southeast Asia - Adobe Photoshop Elements 15 and Adobe Premiere Elements 15 ...

[XIXI]

Why me don't have Key activate ?

[Peru Bob]

Did you supply proof that you qualify for the Student and Teacher version?

[XIXI]

How to proof this ?

[Peru Bob]

See here:

Support Portal

[XIXI]

select one ?

I have School ID Card and Old Transcript,I study university first years

• School ID card
• Report card
• Transcript
• Tuition bill or statement

[Peru Bob]

Fill out the form and click submit:

Support Portal

[XIXI]

ok i have all and submited

[XIXI]

How long for comfirm ? , How to check status Student