Why is adobe telling me I have no supported products?

What exactly do you need help with?  I'm moving this from Photoshop to Photoshop Elements where the concerned product experts will see it.

Customer Care agents are for billing, account & subscription activation issues.  If you are not currently subscribed to a qualifying Adobe plan (eg. Creative Cloud, Experience Manager, Document Cloud, etc...) customer care agents can't help you.  

Photoshop Elements Learn & Support --

https://helpx.adobe.com/support/photoshop-elements.html

PSE User Guide --

https://helpx.adobe.com/photoshop-elements/user-guide.html

PSE Community Support Forum --

https://community.adobe.com/t5/photoshop-elements/bd-p/photoshop-elements

Hi

Are you looking for help with Photoshop Elements or an account issue, I can move the thread to the appropriate forum for you.