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I discovered that 20 does not support Nikkon's new NRW (RAW) format. "In Camera" plug-in does not either. Does 21 support the NRW format? If not, any ideas for a work around? Thanks.
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NRW does not define a raw format. It's a family of Nikon raw formats. Each model of each manufacturer has its own format.
Which is your Nikon model?
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Thanks Michel for responding. It is a CoolPix P950. The file extions for the raw images ar NRW. That's why I mentioned it. Thanks again for any help. I really don't want to go back to JPG. Chris.
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https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html
Your Nikon requires ACR 12.2.
I have been prompted a few days ago to install an update to 12.3 in PSE2020 and PSE2021 ships with 12.3.
Try to see if there an option to update in the menu Help > Update in your PSE2020.
Othewise, thee is a way to install it manually.
https://helpx.adobe.com/photoshop-elements/kb/camera-raw-update-not-available.html