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gbleeker
Participant
December 24, 2019
Question

Catalog Issues with Onedrive

  • December 24, 2019
  • 3 replies
  • 2100 views

I'm running Photoshop Elements 5.0 on Windows 7.  I recently installed Onedrive, only to have it move all my pictures from C:\Users\xxxx\My Pictures to C:\Users\xxxx\OneDrive\Pictures.  Now, the Organizer crashes on startup (likely because the files have moved).  It doesn't get far enough to allow me to reconnect missing files.  I tried putting the files back in the original location, and restoring a previous copy of the MyCatalog.psa file, but it made no difference.  I can start the Organizer with a new catalog without a crash.

If it would solve the problem, I'd be willing to upgrade, since I'm long overdue for that anyway...

This topic has been closed for replies.

3 replies

MichelBParis
MichelBParis
Legend
November 9, 2020

@Karl Johnson 

I am having the same issue but am still on PSE 7. I have purchased newer versions but got frustrated because they tried to build a new catalog based on the location the photo was taken and many of my photos are old and do not have metadata.

Which newer version of Elements did by buy and are they still installed on your computer? There is no reason why you can't 'convert' your PSE7 catalog to the newer format and the lack of metadata or the age of your photos does not prevent you to do the conversion or alternatively, to import your photo files into a new catalog.

Windows 10 will not store a copy of my photos on my c: drive because it says I do not have enough disk space. So it is only storing them on OneDrive. Therefore my catalog can't find them.

That is the crucial issue: you don't have enough space on your C : drive.

Using OneDrive is not the solution to spare disk space. It offers space on the 'Cloud', but that work by creating a special folder on your C : drive and keeping it in sync with the files in the Cloud. And the organizer can't access the Cloud directly to create links to your photo in the catalog database.

So, you'll have first to get disk space which is generally easy if you can use an external USB drive.

How do I fix the catalog? Would installling PSE 2020 fix this? I would appreciate any assistance. I have been building this catalog for 20 years.

Other question: do you create organizer backups?  Generally you do that on external USB drive, but perhaps you do that on DVDs?

We can probably help you if you can get such a USB drive; we'll need more info on your computer. Can you have a look at the menu Help >> System Info of the organizer to copy and paste the info in your answer here?

 

 

 

    K
    Karl Johnson
    Participating Frequently
    November 11, 2020

    Thank you for you quick responce.  Hopfully I have answered your questions below.  

     

    Adobe Photoshop Elements 7.0.0.0
    Core Version: 7.0 (20080916.r.508356)
    Language Version: 7.0 (20080916.r.508356)

    Current Catalog:
    Catalog Name: My Catalog
    Catalog Location: C:\ProgramData\Adobe\Photoshop Elements\Catalogs\My Catalog\
    Catalog Size: 107.7MB
    Catalog Cache Size: 673.6MB

    System:
    Operating System Name: Vista
    Operating System Version: 6.2
    System Architecture: Intel CPU Family:6 Model:14 Stepping:12 with MMX, SSE Integer, SSE FP
    Built-in Memory: 2GB
    Free Memory: 2GB

    Important Drivers / Plug-ins / Libraries:
    Microsoft DirectX Version: 9.0
    Apple QuickTime Version: Not installed
    Adobe Reader Version: Not installed
    Adobe Acrobat Version: Not installed

    CD and DVD drives:

    I purchased Photoshop Elements and Premiere Elements version 12 but do not have it installed currently on this computer.  I have 429 Gig of free space on my laptop and my pictures require 300 Gig but for some reason Windows 10 will not let me store them on my C: Drive.  I may try manually copying them.

    I do have an external USB Hardrive MyBook with plenty of disk space.  I have not backed up my catalog recently so I will do a fresh backup today.  Do you recommend I move my photo's to that drive?  If so how do I sync the catalog?  It is pointing to \users\Karl_\Picutres.  Also I would need to sync it with OneDrive to have my photos backed up.  I do not mind purchasing the latest version of Elements and Premiere Elements but I would prefer to getting working with my current version first.  Thank you for your help.  

    K
    Karl Johnson
    Participating Frequently
    November 11, 2020

    I was unable to create a new backup because the photo are missing and need to be reconnected.  But it does appear I have 2 backups of the Catalog on MyBook d: drive.  

    K
    Karl Johnson
    Participating Frequently
    November 9, 2020

    I am having the same issue but am still on PSE 7.  I have purchased newer versions but got frustrated because they tried to build a new catalog based on the location the photo was taken and many of my photos are old and do not have metadata.  Windows 10 will not store a copy of my photos on my c: drive because it says I do not have enough disk space.  So it is only storing them on OneDrive.  Therefore my catalog can't find them. How do I fix the catalog?  Would installling PSE 2020 fix this? I would appreciate any assistance.  I have been building this catalog for 20 years.

    P
    Phinny
    Legend
    December 24, 2019

    I'm sure you knew Microsoft support for Windows 7 is ending in in a few weeks too.  When it rains it pours right?  For now, you could download Photoshop Elements 2019 and drive it around free for 30 days to test out.  Be advised that PSE 2020 only runs on 64 bit Windows 8.1 or above.

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