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allenn38694172
allenn38694172
Participating Frequently
September 10, 2018
Question

Could not update to the Camera Raw 10.5 and DNG 10.5

  • September 10, 2018
  • 1 reply
  • 713 views

I have the Elements 12 on my window pc, I tried to update the latest Camera Raw 10.5 and the DNG 10.5  but it failed.

Does anyone know how to resolve this issue?

Thanks for any advice.

    This topic has been closed for replies.

    1 reply

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    September 10, 2018

    Elements 12 is only compatible with Camera Raw up to version 8.5.

    Camera Raw plug-in and Adobe application compatibility

    It cannot be updated to Camera Raw 10.5.

    What exactly are you trying to do? Open Raw files from a new camera? Which make and model?

    allenn38694172
    allenn38694172Author
    Participating Frequently
    September 11, 2018

    Hi John

    Thanks for the reply. I bought a new Canon M50 camera.

    And my Elements 12 and Lightroom 5.7 64bit, don't recognise the raw files.

    I understand Camera Raw10.5 and DNG 10.5 do support the M50.

    When I tried to download from Adobe website, it just failed.

    Thanks.

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    September 11, 2018

    Cameras supported by Camera Raw

    The M50 was actually first supported in Camera Raw 10.3 and DNG converter 10.3 and Lightroom 7.3. So it's definitely supported in 10.5.

    You'll never be able to open those Raw files (without first converting to DNG) in Elements 12 or Lightroom 5.7.

    When I tried to download from Adobe website, it just failed.

    Are you saying you're having trouble downloading the DNG converter 10.5? Or using it? What happened when it "just failed"? What was the error message? There are so many reasons for these issues that the more detail you provide, the better we can assist. It tells us which part of the workflow you're having trouble with.

    Are you downloading from: Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC

    When using the converter, don't try pointing it to the Raw files themselves. That won't work.

    It works on folders of images - even if there's only one image in the folder. Point it to a folder and the converter will find the Raw files inside the folder.

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