I purchased a boxed Elements/Premiere 2020. There is no serial number on the sleeve. There are other codes but they do not look like the codes given as examples as a redemption code (that would be used to receive a serial number). The code I have is more than numbers and letters, It's got, commas, slashes etc. I do not know how to use this code. Please help.
It seems that no one answer your question. I not sure that they read it. I have the same problem. I bought Adobe Photohop Elements 2021. It said that the activation code is on the sleeve. It wasn't there. Next, I said, scan the QR code. That didn't work. I guess I will take it back to the store. Has anyone else run into this problem?
Hi, I did solve the problem. I was looking for the serial numbers but then found a card in the box with the redemption code. 24 digits of numbers and letters. I think that then gave me the numbers I needed for elements and premier. I have them written down so I'm guessing I got them online after inputting the redemption code.