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D
defaultgzqupcwr81at
Participant
January 20, 2021
解決済み

Gifting code

  • January 20, 2021
  • 返信数 1.
  • 467 ビュー

I have bought elements 2021 for a relative and want to know if they can sign in to my account and download it on their machine?? I thought I could send the code but it appears not. 

このトピックへの返信は締め切られました。
解決に役立った回答 Peru Bob

Do a transfer of license:

https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

返信数 1

Peru Bob
Community Expert
Peru BobCommunity Expert解決！
Community Expert
January 20, 2021

Do a transfer of license:

https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

D
defaultgzqupcwr81at作成者
Participant
January 28, 2021

Thanks for that.

I managed to transfer the license and though it was a bit complicated for me, and the other luddite it was transferred to, we managed with the help of Adobe support who were very good.

 

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
January 28, 2021

You're welcome. 

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