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Bobh123us
Participating Frequently
November 2, 2017
Question

Horizontal lines on imported photos

  • November 2, 2017
  • 6 replies
  • 4052 views

I just upgraded to Photoshop Elements 2018. I have several photos I just copied from my iphone to a folder. I then imported them into Elements. A couple of the photos have a dark horizontal line across the photo about 20% up from the bottom. One has a light horizontal line about 20% from the top. I have duplicated this copying and importig several times, and Elements consistently adds the horizontal line. Needless to say, this is not acceptable. I don't see anything I can do to prevent this, either. Ideas for solution?

Original image before importing into Elements 

Image after importing into Elements

    This topic has been closed for replies.

    6 replies

    marcm31084890
    marcm31084890
    Inspiring
    February 27, 2018

    Hi There

    i have the same Problem. Photos have after import horizontale lines.

    I work with PC Windows 7

    Cheers

    Marc

    M
    markok
    Participant
    September 7, 2018

    Anybody found a solution to this problem?!

    It just happened all of a sudden that photos I open in Photoshop on my ultra high resolution notebook screen get these horizontal lines over the photos. Regardless of which photo I open... "old or new"....

    I did not touch Windows 8.1 nor Photoshop ie. no updates were performed.

    Strangely enough... Camera RAW works without problems ie. there are no horizontal lines visible!

    Would appreciate any advice.

    Thank you!

    markok

    G
    gerardv34543653
    Participating Frequently
    September 8, 2018

    ALLES OK, Bedankt

    Van: markok@yahoo.com

    Verzonden: vrijdag 7 september 2018 17:47

    Aan: gerard vanpoucke

    Onderwerp: Horizontal lines on imported photos

    Horizontal lines on imported photos

    created by markok@yahoo.com <https://forums.adobe.com/people/markok%40yahoo.com> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/10607409#10607409>

    E
    exxtracrispy
    Participant
    January 17, 2018

    I have a similar issue where there are multiple horizontal lines going through all of the layers in Photoshop. Also having issues with Illustrator forming gaps of shapes in layers when working in it. This stuff makes it extremely difficult to work on projects for classes. Im on a Mac btw.

    C
    cz35895897
    Inspiring
    December 24, 2017

    Happens to me as well. I use PSE2018 extensively and have now found over two dozen bugs. This particular one is intermittent, and the unusual thing is when you open the same photo in the editor, the line is not there!

    If you do anything in editor and re save the file, the line disappears. Appears to be a bug in the organizer jpg decoder

    B
    Bobh123usAuthor
    Participating Frequently
    November 11, 2017

    Apparently there is no solution forthcoming from Adobe. There has been no useful response on this for over a week.

    A
    Adobe Employee
    arshla jindal
    Adobe Employee
    December 21, 2017

    Hi,

    Please accept our sincere apologies for this delay in response.

    Request you to please confirm if you are on WIN 10. If so, then I request you to please install any pending OS updates. Post this, try re-importing the same image in Organizer, it should be rectified.

    Please let me know about your findings.

    Thanks.

    C
    cz35895897
    Inspiring
    December 24, 2017

    Same file for me when opened in editor does not have the line. Therefore the organizer jpg decoder is the likely culprit. Probably nothing to do with the OS, as I am on 8.1 FULLY UP TO DATE.

    B
    Bobh123usAuthor
    Participating Frequently
    November 3, 2017

    Yes, the line prints on the image.

    The view-expert menu you are referring to presumably refers to viewing in the editor. The line is still present in the editor. I can't unclick the guides option. It is greyed out. But the line is not a guide line. It looks like the pixels got smeared horizontally. The color changes from black to dark purple to dark maroon, and is several pixels high. Here's a clip of the line going across the photo:

    It appears some glitch in Elements. Some other photos have light lines instead of dark lines.

    hatstead
    hatstead
    Inspiring
    November 2, 2017

    I don't have PSE 2018.

    However, have a look under the View Menu on the expert tab. Do you have the horizontal guide turned on?

    Also, with your current configuration, does this line print?

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