Installing and activation of photoshop elements 2020

Question

So the direction on the website says there is a 24 alphameric activation code. Well, I have over 24. On one line of nothing but small numbers 0-9, a total of 8 numbers then I have a line of mixed number and alpha in caps that end in a comma which includes commas and a slash included in all of it. then I have another line of Alpha that includes no numbers just alpha and has a few commas and a few slashes.

So is all of this the serial number? do I include the commas and the slashes?

They could have saved everyone this headache and put the whole activation code on one line if the commas are not included then include a space instead. I never have seen it done like this before.

Just Shoot Me · Accepted Answer

OK, I have a card and the card says Redemption code. Has this anything to do with my issues?

Yes that is a REDEMPTION CODE to REDEEM a valid serial number.

Go here to see how to do that.

https://helpx.adobe.com/download-install/kb/redemption-code-help.html

Just Shoot Me · Answer

Is this a Retail copy that includes DVD discs?

The serial number is on one of the DVD sleeves not both, usually on the Windows version sleeve. It is 6 sets of 4 numbers separated by dashs ( - ). If it follows Adobe system of serial number codes it startes with 1057. It IS all on one line.

So I don't know what you are looking at but more than likely it is not the serial number. If this is a Downloaded version then what you may have is a Redemption coded that has to be used to REDEEM a proper serial number.

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