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Photoshop Elements 2020 will not run, getting error 0xc000007b on Windows 10

Community Beginner ,
Aug 13, 2020

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Just downloaded 2020 and installed. When I try to run it I get the message;

Code execution could not proceed (0xc000007b)

I believe this is a .dll failure. Help please.

Cliff

 

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Photoshop Elements 2020 will not run, getting error 0xc000007b on Windows 10

Community Beginner ,
Aug 13, 2020

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Just downloaded 2020 and installed. When I try to run it I get the message;

Code execution could not proceed (0xc000007b)

I believe this is a .dll failure. Help please.

Cliff

 

TOPICS
Problem or error

Views

58

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Aug 13, 2020 0
Adobe Employee ,
Aug 14, 2020

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Hi Cliff,

 

Sorry that you're getting an error 0xc000007b while opening Photoshop Elements 2020.

 

Please checkout the solution mentioned in this article https://www.techcrises.com/how-to/how-to-fix-error-code-0xc000007b-in-windows-7-8-8-1/ and let us know if that helps. 

 

Here's another community discussion: https://community.adobe.com/t5/photoshop-elements/pse-2019-error-0xc000007b-when-trying-to-launch/m-...

 

Your feedback is really appreciated.

 

Thanks,

Akash

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Aug 14, 2020 0
Community Beginner ,
Aug 19, 2020

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Thanks Akash, I have worked through all of the suggestions and nothing
fixes the problem.
I have worked through the detail of each step and it appears that recent
updates to Windows 10
are not compatible with PSE 2020. Adobe have simply not kept pace with
the operating system.
My conclusion is that Adobe PSE 2020 is not fit for purpose and I should
receive a refund for my purchase.
Thanks
Cliff

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Aug 19, 2020 0
Adobe Employee ,
Aug 19, 2020

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Hi Cliff, 

 

Sorry that the issue still persists. I'd recommend that you use the Adobe Creative Cloud cleaner tool to remove Photoshop Elements from your computer and then reinstall it.

 

Let us know how it goes.

 

Thanks,

Akash

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Aug 19, 2020 0
Community Beginner ,
Aug 21, 2020

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Thank you Akash but I do not wish to use the Creative Cloud application and pay a regular subscription.

I bought and paid for PSE 2020 to run on my Windows 10 PC, and it doesn't.

I have now spent three days trying to correct this error and to put it bluntly Adobe software is just not worth that level of effort.

It is not as advertised. It's Bin time!!

Cliff

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Aug 21, 2020 1