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C
clifforddeamer
Participant
August 13, 2020
Question

Photoshop Elements 2020 will not run, getting error 0xc000007b on Windows 10

  • August 13, 2020
  • 1 reply
  • 641 views

Just downloaded 2020 and installed. When I try to run it I get the message;

Code execution could not proceed (0xc000007b)

I believe this is a .dll failure. Help please.

Cliff

 

This topic has been closed for replies.

1 reply

Akash Sharma
Akash Sharma
Legend
August 14, 2020

Hi Cliff,

 

Sorry that you're getting an error 0xc000007b while opening Photoshop Elements 2020.

 

Please checkout the solution mentioned in this article https://www.techcrises.com/how-to/how-to-fix-error-code-0xc000007b-in-windows-7-8-8-1/ and let us know if that helps. 

 

Here's another community discussion: https://community.adobe.com/t5/photoshop-elements/pse-2019-error-0xc000007b-when-trying-to-launch/m-p/10233940?page=1

 

Your feedback is really appreciated.

 

Thanks,

Akash

C
clifforddeamerAuthor
Participant
August 19, 2020
Thanks Akash, I have worked through all of the suggestions and nothing
fixes the problem.
I have worked through the detail of each step and it appears that recent
updates to Windows 10
are not compatible with PSE 2020. Adobe have simply not kept pace with
the operating system.
My conclusion is that Adobe PSE 2020 is not fit for purpose and I should
receive a refund for my purchase.
Thanks
Cliff
Akash Sharma
Akash Sharma
Legend
August 20, 2020

Hi Cliff, 

 

Sorry that the issue still persists. I'd recommend that you use the Adobe Creative Cloud cleaner tool to remove Photoshop Elements from your computer and then reinstall it.

 

Let us know how it goes.

 

Thanks,

Akash

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