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Centaur54
Centaur54
Participant
March 11, 2019
Question

Slideshow Themes in Elements 2019

  • March 11, 2019
  • 2 replies
  • 883 views

When I try to create a slideshow in Elements 2019, It takes me to the slideshow screen but then tells me that I don't have any themes installed. it suggest reloading the program to install the themes. I tried this but still no go.

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2 replies

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
March 12, 2019

Try resetting the Organizer's preferences.  Hit Shift+Ctrl+Alt immediately upon launch of the Organizer and confirm deletion of the settings file. (The confirmation dialog may get hidden behind the Home Screen, so watch out for a flashing icon in the task bar.)

If that doesn't work, you should probably report the problem to the MSFT Insider program.

Centaur54
Centaur54Author
Participant
March 13, 2019

Thanks for your input. The ShiftCTRLALT gave me the reset option. However, it did not resolve the issue.

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
March 11, 2019

What OS are you using?

Centaur54
Centaur54Author
Participant
March 12, 2019

I'm using Window 10 Preview built 18353. I checked under ProgramData/adobe/17 and all the files are there. I loaded the program on my laptop with normal Windows 10 and everything worked fine. Must be something in the register that's not point to the correct location for the themes 

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